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Applications Engineer I

4 months ago

Tempe, United States PREMISE ONE Full time
Job DescriptionJob Description

JOB DESCRIPTION

The Applications Engineer I assists with the system and device level installation and programming of low voltage solutions including network, security and/or audio-visual systems. This position requires a broad technical understanding of troubleshooting, service, and repair of surveillance, access control, audio/visual systems, and associated technologies.

Responsibilities and Duties:

  • Works closely with Project Managers, Project Foreman, and Engineering leads, this role assists in the coordination of the technical aspects of specific projects under the general supervision of Engineering leadership.
  • May supervise workers in installation, configuration, testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Installs, programs, tests, repairs, and services a variety of low voltage systems and equipment which may include surveillance systems, access control system, and/or audio/visual systems.
  • Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures and/or repair equipment utilizing knowledge of low voltage hardware and software and using standard test instruments and hand tools.
  • Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
  • Escalates and consults with engineering and project personnel to resolve unusual problems in system configuration, installation, operation, maintenance, and warranty work.
  • May advise Engineering management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
  • Assists with technical aspects of projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
  • Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
  • Performs other duties and responsibilities as requested or required.

 

Qualifications:

  • 2+ years of experience in 2 or more of the following low voltage areas: audio visual systems, physical security systems, access control systems, infrastructure cabling
  • Prefer candidate who has a strong physical security background.
  • Utilize test equipment including a Fluke tester, meter or OTDR and/or other devices.
  • Familiarity with industry tools and equipment and their use
  • Strong mechanical aptitude and troubleshooting skills.
  • Understand troubleshooting philosophies and procedures.
  • Understand relay logic and troubleshooting.

 

 

Desired Applicant Certifications and Training Include:

Genetec

Software House

Lenel

Feenics

Milestone

Avigilon

Crestron

Skill Requirements:

  • Must be willing to work overtime as required by construction/service schedules.
  • On-Call capable for support of 24/7 Client SLAs and/or Emergencies
  • Must be willing to travel up to 50%
  • Computer literate and competent communicator
  • Ability to handle physical workload and lift and carry 50 lbs.
  • Ability to walk, sit, and stand for long periods of time.
  • Must have a clean driving record and current Arizona Driver’s license.
Company DescriptionPremise One, LLC is a full-service technology company based in the Phoenix metro area, servicing clients throughout the United States. We provide low voltage products and services ranging from telecommunications and network infrastructure to audio visual installations and turn-key security solutions. We service a wide variety of clients across multiple verticals including financial, government, education, data center, healthcare, distribution, corrections, and retail.

We believe great companies are built around great people. We strive to be the best in the low voltage industry by attracting and retaining great employees and empowering team members to provide innovative products and services aligned to customer business value. At Premise One, repeat customers are our staple, quality is our banner, and complete customer satisfaction is our legacy for over 25 years.Company DescriptionPremise One, LLC is a full-service technology company based in the Phoenix metro area, servicing clients throughout the United States. We provide low voltage products and services ranging from telecommunications and network infrastructure to audio visual installations and turn-key security solutions. We service a wide variety of clients across multiple verticals including financial, government, education, data center, healthcare, distribution, corrections, and retail.\r
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We believe great companies are built around great people. We strive to be the best in the low voltage industry by attracting and retaining great employees and empowering team members to provide innovative products and services aligned to customer business value. At Premise One, repeat customers are our staple, quality is our banner, and complete customer satisfaction is our legacy for over 25 years.