Parts Counterperson

3 weeks ago

Milford, United States Construction Equipment Company Full time
Job DescriptionJob Description

Parts Specialist - Summary

Sells parts to all customers, over the counter, through the shop or on the phone. Assist parts manager with inventory control and shelving parts.

Parts Counterperson - Essential Duties

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock.
  • Work in stock room as required
  • Receive and shelve daily and weekly orders.
  • Ability to lift 75 lbs.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Pulls orders making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.

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