IT Coordinator
2 weeks ago
Sims Venture Capital (SVC) is a holding company that services multiple companies. The IT Coordinator will work with each of our companies to fulfill IT support, troubleshooting, and vendor management. IT experience is preferred, but we are looking for a go-getter who is willing to learn quickly on their feet.
SVC IT Manager Responsibilities:
Information Systems Project Management (Construction, hardware, and software implementation, workflow development)
Coordination/communication between employee users and product vendors
Translating ideas from management into actual technical solutions
Employee User Training on various technology products (hardware and software) as needed
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Updating and upgrading hardware and software as needed (this includes research to find the best deals on hardware and software)
Providing technical support across the company and responding promptly to service issues and requests (this may be in person, over the phone, or via email)
Setting up and managing accounts for users across various systems (Email server, management systems, Active Directory, phone system, etc.)
Keeping track of service contract expirations to ensure no lapse in coverage
Repairing and replacing equipment as necessary
Implement and maintain information security measures
Anticipate and report the cost of replacing or updating computer items (hardware and software)
Work closely with management to determine the maintenance and growth needs of the network
Identify computer or network equipment shortages and place appropriate orders
Test, evaluate, and make decisions with management about new technology for the business
Maintaining security alarm system configuration and user management
Working closely with product/service vendors to produce the best technical solutions for the business
Requirements:
Direct IT experience with a willingness to learn and develop your talents with our company
A technical, logical thought process with a keen eye for detail
An ability to stick to strict deadlines, while also prioritizing issues by their level of importance
Prior experience with 3CX phone systems preferred
Ability to travel to Kingsport office
Ability to pass a background check
$20-25/hr commensurate with experience