Retail Associate

2 weeks ago


Fargo, United States Swanson Health Full time
Job DescriptionJob DescriptionSalary:

Retail Associate

 

A Little About Us

Swanson has been dishin’ out vitamins and supplements straight from the heartland for 55 years and counting. We offer grounded, realistic approaches and remedies for healthier living that have been passed down longer than grandma’s not-so-secret recipes. We’re looking for folks to help us leave the world a little bit healthier than how we found it, and in return we’ll offer a satisfying career that ensures a solid work-life balance, competitive benefits package for full-time employees and some nifty rewards for all employees through our Wellness Program.


Summary

The primary function of this position is to receive, unpack, store, and distribute product for the use of sale. Responsible for answering telephone calls and greeting customers. Receive requests/inquiries from customers and provide information and price quotations to customers.


Essential Responsibilities

  1. Greet customers in a friendly and professional manner in the store and on the telephone.
  2. Respond immediately to customer inquiries made by telephone, fax, or mail in a positive and courteous professional manner.
  3. Provide fast, friendly, and accurate checkout services using computerized cash register system.
  4. Receive shipment and verify contents with packing slip. Organize products and mark them with identifying codes or prices and place those items for storage in place according to the existing inventory system. Stock merchandise on shelves in appropriate location.
  5. Be familiar with the location of product and how to find information in reference sources.
  6. Compare inventory on shelf with the inventory numbers in the computer.
  7. Take part in cycle counts of inventory as requested.
  1. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  2. Conducts self in the presence of customers and community so as to present a professional image of SHP.

 

Marginal Duties

  1. Maintain the appearance of the store and water plants weekly.
  2. May be cross-trained in other areas of the store as needed.

 

Competencies Required

  • Ability to provide prompt and reliable attendance
  • Good communication skills
  • Ability to prioritize and manage multiple tasks
  • Computer experience

 

Education and Experience

High school diploma or GED equivalent preferred. Or; an equivalent combination of education and experience sufficient to successfully perform the essential responsibilities and duties of the job as listed above.

 

Equipment and Software

  • Computerized point-of-sale system
  • 10 key
  • General office equipment

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