Service Manager

4 weeks ago


San Juan, United States F40 LLC Full time
Job DescriptionJob Description

Job Description

Automotive service managers oversee the recruiting, orientation, and training of automotive service technicians to ensure a unit capable of repairs. They are responsible for assigning and designating job duties to staff based on their performance and history. They also guide and direct the activities of maintenance/repair personnel to ensure optimal productivity and efficiency. As part of their duties, automotive service managers approach customers to encourage them to come by their shop for auto repairs. They oversee the inspection of vehicles before and after repairs to identify defective components and ensure complete fixation. Also contact customers to notify them of completed repairs, the date of the next scheduled service and other relevant automotive information. Automotive Service Managers present reports and updates to the Director of Parts and Service on job activities. Conduct repair price negotiations with customers to reach a favorable price. They also keep a record of all vehicle repairs, maintenance and their associated fees. As part of their duties, Automotive Service Managers attend industry events and conferences to update job knowledge and expand personal networks.

Requirements

  • Bachelor of Business Administration
  • Knowledge in Car Service
  • Experience in the Automotive Industry minimum 3 years
  • Minimum 3 years' experience in similar position
  • Mastery in MS Office
  • Completely bilingual (Spanish - English)
  • Oral and written communication skills
  • Trained in Business Strategies
  • Trained in Business Alliances
  • Current driver's license

*EEO



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