Consumer & Market Insights Research-Remote

3 weeks ago

San Francisco, United States The Norland Group Full time
Job DescriptionJob Description

Contract Duration:7 months

Job Description:

We are seeking a research professional to join our Research Team as a Consumer & Market Insights Research Contractor. This team aspires to bring the direct voice of our customers into all that we do, everyday. You’ll focus on audience research with Riders, uncovering deep insights about what makes them tick. You’ll be instrumental in helping us uplevel what we do to meet our customers’ needs and how to most effectively communicate with them. Your work will improve the experience for our audience members across 300+ cities nationwide and in Canada.

The best candidates for this role are people who love to partner cross functionally, represent the voice of the customer, and take pride in delivering best-in-class insights. The successful candidate will also be an excellent communicator and a flexible team player who thrives in a fast-paced, dynamic working environment. You will be expected to deliver actionable insights and drive impactful product decisions. You should feel comfortable working closely with passionate researchers, marketers, and product folks who care deeply about creating experiences that improve people’s lives through the world’s best transportation system.

Responsibilities:

  • Partner primarily with the Product Marketing organization and deliver insights by designing and executing qualitative and quantitative research projects that will support messaging, communication, customer segmentation and sentiment to build go to market strategies through powerful insights that speak to the needs of our Riders
  • Create company-wide empathy for our consumers by uncovering insights that inspire us to create marketing and product experiences that increase driver
  • Guide business partners in defining actionable research and insights, firmly anchored in business realities
  • Choose appropriate research method(s), including primary qualitative, primary quantitative, data analysis, and secondary research
  • Partner with data science to extend research insights with behavioral and market data.
  • Design and deliver full scale research projects, from scope to delivery, sometimes by conducting your own research and sometimes by managing vendors’ work
  • Develop and translate multiple data sets and insights into a clear and compelling narrative
  • Own prioritization, calendar, budget, and stakeholder management for your focal areas, in consultation with more senior market researchers and the larger research team, which includes UX research, policy research, and voice of customer
  • Collaborate as needed with other cross functional partners, including designers, product manager, and data scientists
  • Available for occasional travel as research or company needs requires

Experience:

  • 5+ years leading quantitative and qualitative primary research that delivers business results, ideally as part of a market research team
  • Experience working with Data Science to combine behavioral with attitudinal data
  • Experience informing marketing work, including positioning and message testing, naming, audience sizing, etc.
  • Experience running longitudinal studies such as product or satisfaction trackers
  • Experience with Google Workspace, Microsoft Excel, survey tools (i.e., Qualtrics) and statistical software (i.e. SPSS or R). SQL is a nice bonus but is not required initially for this role.
  • Proficient in market research methodologies, both qualitative (e.g., ethnographies, focus groups, diary studies, in depth 1:1) and quantitative (e.g., customer satisfaction, campaign effectiveness, discrete-choice studies, tracking studies, concept testing).
  • Comfortable with survey writing, data weighting, defining sample criteria, incorporating advanced statistical concepts into research design, and translating findings into deck-based readouts (We are a Google suite company, so you’ll be working in Google slides with us.)
  • Skilled in designing research projects from scope, execution, and delivery of results through reports and presentations that are customized to a team’s particular needs
  • Adept in a variety of communication and storytelling methods
  • Partner well with teammates, cross-functional partners, and vendors.
  • Expected to have skills to recommend methodologies and vendors as research scope requires.
  • Creatively problem solve through proactive troubleshooting and well-reasoned solutions that keep the big picture in mind
  • Drive multiple projects forward simultaneously, and on-schedule in a fast-paced environment.
  • Highly self-directed, with strong enthusiasm for a collaborative, highly energetic, and high-performing environment
  • Able to conduct in-house research while also partnering and managing external vendors

 

Note: This position requires - Clear Background, Drug Test, and Education Check. 

 Must be authorized to work in the US for any employer without Sponsorship.

 (Principal Only No Corp to Corp)

Company DescriptionAbout us:

The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement

Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.Company DescriptionAbout us:\r
\r
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r
Our Mission Statement\r
\r
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.

  • Consumer & Market Insights Research Professional (REMOTE)

    2 days ago

    San Francisco, United States PEAK Technical Staffing USA Full time

    We are seeking a Consumer & Market Insights Research Professional to join our Research Team. The ideal candidates for this role are people who love to partner cross functionally, represent the voice of the customer, and take pride in delivering best-in-class insights This team aspires to bring the direct voice of our customers into all that we do, every...

  • Market Insights Research

    4 days ago

    San Francisco, United States Randstad USA Full time

    job summary: We are seeking a research professional to join our Research Team as a Consumer & Market Insights Research Contractor. This team aspires to bring the direct voice of our customers into all that we do, everyday. You'll focus on audience research with Riders, uncovering deep insights about what makes them tick. You'll be instrumental in helping us...

  • Sr. Manager Consumer Insights

    4 days ago

    San Francisco, United States Tatcha Full time

    Job DescriptionJob DescriptionWhat We NeedWe are looking for a Senior Manager, Consumer Insights to join our dynamic, fast-paced team in San Francisco. In this role, you will be responsible for building out the Consumer Insights function at Tatcha. You will gather and analyze data on consumer preferences, attitudes and behaviors to help the organization make...

  • Head of Data

    2 months ago

    San Francisco, CA, United States Everything Full time

    Head of Data (Remote) Jobs in California, San Francisco, Colombia Home Jobs Head Of Data Remote Jobs In California San Francisco Colombia Head of Data (Remote) Jobs in California, San Francisco, Colombia Biases, our mission is to build the best developer tools for machine learning. Our platform is an essential piece of the daily work for machine...

  • Product Marketing Manager

    4 days ago

    San Francisco, United States The Athletic Full time

    [Full Time] Product Marketing Manager (Remote) at The Athletic (United States) | BEAMSTART Jobs Product Marketing Manager (Remote) The Athletic United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work Yes Stock...

  • REMOTE VP Digital Marketing

    1 month ago

    San Francisco, CA, United States MDalgorithms Inc. Full time

    Full Time] VP of Brand Marketing for a Rapidly Growing Consumer AI Healthcare Startup ???? at MDalgorithms Inc. (United States) | BEAMSTART Jobs VP of Brand Marketing for a Rapidly Growing Consumer AI Healthcare Startup ???? Full Time Remote Work Stock Options A rare opportunity to be the VP of Brand Marketing of MDalgorithms , a fast-growing...

  • Senior Research Manager

    1 month ago

    San Francisco, United States Peerless Insights Full time

    Peerless Insights is a boutique custom research agency looking for highly accomplished and successful market researchers who are looking for breakout opportunities to accelerate their careers.You are an exceptional quantitative market researcher who is highly motivated and thrives in a fast-paced and merit-based environment. You will work closely with the...

  • Senior Research Manager

    2 months ago

    San Francisco, United States Peerless Insights Full time

    Peerless Insights is a boutique custom research agency looking for highly accomplished and successful market researchers who are looking for breakout opportunities to accelerate their careers.You are an exceptional quantitative market researcher who is highly motivated and thrives in a fast-paced and merit-based environment. You will work closely with the...

  • Remote B2B Product Marketing Director

    2 days ago

    San Francisco, CA, United States Atlan Full time

    We recently closed our Series C ($750mm valuation) and are looking for a world-class product marketing leader to join our team! Our global team has a phenomenal remote culture, our team consists of some of the most talented leaders in the data and enterprise SaaS spaces, and we're shipping high-quality product at rapid paces! At Atlan, we're not just seeking...

  • Vice President of Market Research

    2 days ago

    San Francisco, CA, United States Madison Wells Full time

    Are you a passionate research insights practitioner seeking a strategic opportunity to lead a team conducting meaningful, complex research for a portfolio of renowned consumer and B2B brands? Our client, a boutique custom research agency headquartered in San Francisco, is looking for an accomplished insights leader to join the team. Dive into a diverse...

  • Senior Product Marketing Manager at Mynd Management in Remote

    4 days ago

    San Francisco, United States Mynd Full time

    Senior Product Marketing Manager at Mynd Management in Remote Ability to thrive in a highly-matrixed, fast-moving work environment 5 years of product marketing experience at a consumer brand, technology or real estate company Deep knowledge of product marketing methods and frameworks, from insights to messaging to go-to-market strategy Knowledge of, or...

  • Vice President of Market Research

    2 days ago

    San Francisco, CA, United States Madison Wells Full time

    Are you a passionate research insights practitioner seeking a strategic opportunity to lead a team conducting meaningful, complex research for a portfolio of renowned consumer and B2B brands? Our client, a boutique custom research agency headquartered in San Francisco, is looking for an accomplished insights leader to join the team. As a Practice Lead...

  • Marketing Researcher

    4 days ago

    San Francisco, United States WhatsApp Full time

    WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are....

  • Product Marketing Manager LBN

    4 days ago

    San Francisco, United States Simera Full time

    Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary: As a Product Marketing Manager in a company within our network, you will be...

  • Product Marketing Manager, Consumer

    5 days ago

    San Francisco, United States MasterClass Full time

    MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours. Members get unprecedented access to 150+ instructors and classes across a...

  • Remote B2B Product Marketing Director

    1 month ago

    San Francisco, CA, United States Qualia Full time

    8+ years of product marketing experience in B2B technology, preferably in SaaS ~3+ years experience building and leading a team of individual contributors and/or managers ~ Experience marketing in an enterprise technology sales cycle; familiar with inside and field sales, SDR programs, and outbound marketing campaigns ~ Deep understanding of software ~...

  • Sr. Manager, Market Insights San Francisco, CA/Hybrid

    2 weeks ago

    San Francisco, United States BridgeBio Full time

    BridgeBio is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded...

  • Remote B2B Product Marketing Director

    2 months ago

    San Francisco, CA, United States Nova Credit Full time

    Full Time] Director of Product Marketing at Nova Credit (United States) | BEAMSTART Jobs Director of Product Marketing Nova Credit United States Full Time Remote Work Stock Options At Nova Credit, our mission is to power a more fair and inclusive financial system for the world. Nova Credit’s diverse global team is stitching together the...

  • Sr. Research Analyst, Partner Insights

    1 month ago

    San Antonio, United States H-E-B Full time

    Responsibilities Partner Insights dives deep into Partner (i.e. employee) perceptions, preferences, and expectations to understand how H-E-B can make their lives better through actionable, Insight-driven connections. As a Sr. Research Analyst, Partner Insights you will work as a moderator and provide expertise to uncover actionable insights that...

  • Sr. Manager, Product Marketing

    7 days ago

    San Francisco, United States hims & hers Full time

    About the Role: Hims & Hers is seeking an experienced Sr. Manager, Product Marketing to join our Product Marketing team. The successful candidate will be a strategic thinker, skilled storyteller, and expert influencer with the demonstrated ability to drive customer-centric strategy across Product Management, Creative, and Growth Marketing teams. This...