Dental Office Manager
2 weeks ago
Attend to patients on the phone and in person. Coordinate and organize appointments and administration to facilitate the efficient running of the dental office.
Main Job Tasks, Duties and Responsibilities
- greet patients
- register new patients using automation
- assist patients to complete all necessary forms and documentation through text, email or Ipad.
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- keep current all relevant patient information in our practice management system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- upcoming appointments and recalls confirmed with automation
- check daily appointment schedules
- fill in cancellations and no-shows
- organize referrals to other medical/dental specialists
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- work with insurance coordinator
- scan supporting documents for insurance claims
- incoming and outgoing patient texting
- monitor and maintain inventory of dental office supplies
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience
- general education degree or high school diploma
- 2 years of front office experience
- knowledge of dental terminology, procedures and diagnosis
- knowledge of Microsoft Office and relevant software applications
- knowledge of dental practice management software and data entry. Open Dental and Weave a plus.
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance and insurance codes
Key Competencies and Skills
- communication skills
- information collection and management
- planning and organizing
- Ability to discuss finances and collections
- accuracy
- customer service skills
- team work
- initiative
- adaptability
- confidentiality
If you have had any experience with dental assisting or have an x-ray license please inform us in you application
Company DescriptionThe Center For Holistic Dental Medicine welcomes you to a unique dental practice that marries advanced technology with holistic dentistry, to create an individualized experienced like no other dental office in the area. After 19 years in this location, we have developed a relationship with the community and often see children of the parents who have been coming to us for years. When you step through our doors, you will be greeted with a smile and relaxing spa atmosphere that immediately puts you at ease and makes you feel comfortable.Company DescriptionThe Center For Holistic Dental Medicine welcomes you to a unique dental practice that marries advanced technology with holistic dentistry, to create an individualized experienced like no other dental office in the area. After 19 years in this location, we have developed a relationship with the community and often see children of the parents who have been coming to us for years. When you step through our doors, you will be greeted with a smile and relaxing spa atmosphere that immediately puts you at ease and makes you feel comfortable.-
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