Shop Technician

Our Shop Technicians work with our customers to understand their needs, then perform repairs and maintenance on their vehicles and equipment while also maintaining a safe working environment.

Duties & Responsibilities:

· May specialize in one area of motor vehicle repair, such as transmissions, radiators, brakes, air conditioning, tires, or another specific component of a semi tractor/trailer.

· Work with customers to understand their needs. Discuss repairs and cost associated with repairs prior to beginning work. Provide updates along the way as necessary.

· Identify mechanical problems, either visually or with computer diagnostic equipment.

· Ensure that all critical parts are examined.

· Perform repairs, replacements, or routine maintenance as needed. Test to ensure repairs are completed correctly.

· Perform other related duties as assigned.

Skills & Abilities:

· Strong interpersonal and customer service skills with the ability to speak professionally and courteously with customers and staff.

· Ability to understand the needs of a customer.

· Strong attention to detail.

· Exceptional analytical and problem-solving skills.

· Ability to visually diagnose mechanical issues.

· Ability to read service/repair manuals and work orders.

· Ability to perform repairs in a timely fashion.

· Mechanical repair knowledge and skills.

· Knowledge of assigned specialized area(s) and/or general vehicle repair and maintenance.

· Proficient with computer diagnostic equipment and software preferred.

Education & Experience:

· High school diploma or equivalent is required; technical or vocational training is preferred.

· 3 years of related mechanical experience is preferred.

· National Institute for Automotive Service Excellence certification for area of expertise is preferred.

· Successful completion of on-the-job training is required.

Physical Requirements:
The minimum physical requirements for this position include:

· Ability to work in a noisy area with strong odors present.

· Ability to lift 30 lbs. regularly.

· Ability to inspect vehicles to determine repairs needed. Adequate vision required to inspect work.

· Ability to bend, stretch, kneel, and squat to perform repairs and inspections.

· Prolonged periods of standing