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Job DescriptionJob Description* Please note: Compensation is comprised of hourly rate plus tips.

ESSENTIAL DUTIES:

  • To understand and respond to all guest needs and requests in a timely manner, deferring to the Food Server when necessary, to ensure customer satisfaction.
  • To make the Food Server and Manager aware of all guest comments and complaints.
  • To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
  • To ensure, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
  • To keep all water glasses filled at all times (ice water and ice tea)
  • To clear dishes as needed from tables in a timely manner.
  • To prepare coffee, espressos, cappuccinos as directed.
  • To clear tables from all debris with crummer.
  • To keep floor clean at all times.
  • To support the bartenders in stocking, cleaning and organizing the bar as directed.
  • To reset tables throughout service efficiently.
  • To satisfactorily perform all side duties as directed.
  • To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
  • To leave the storage areas clean, organized and secured at all times.
  • To represent and market the PlumpJack Inn in a positive and professional manner as requested and continually promote the PlumpJack Inn businesses internally and externally by attending special events when requested and building relationships both on and off property.
  • To promote and comply with all policies and procedures of the PlumpJack Group
  • To immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
  • To always maintain the cleanliness and safety of work areas and equipment.
  • To attend all mandatory meetings as directed.

To perform other tasks, including cross-training, as directed.