HVAC Technical Consultant

1 week ago

Richardson, United States PrideStaff Full time
Job DescriptionJob Description

Our Richardson client is looking for someone with HVAC maintenance experience to join their team

This position has a hybrid schedule with M-Th onsite and remote on Friday

Compensation: $30-40/hr DOE

Under general supervision, this mid-level position provides moderately complex technical troubleshooting assistance on Residential HVAC products through a Call Center to dealers, contractors and Field Sales personnel.

Duties include, but are not limited to:

  • Provides troubleshooting and installation assistance of residential & HVAC equipment
  • Diagnose issues with refrigeration circuits, components and controls to guide caller to the appropriate resolution
  • Provide technical documentation to Contractors, Engineers, and personnel
  • Guide the caller to the appropriate field personnel if first-hand attention is required
  • Document the call information into the call-tracking database in the event additional follow-up is required
  • Identifies and helps implement process improvements

QUALIFICATIONS

  • High school diploma or equivalent experience required. This position requires at least 3 to 5, but less than 10 years of experience in the HVAC industry.
  • Strong knowledge and experience in the installation and service of heating and air conditioning equipment (residential, commercial and controls)
  • The ability to provide assistance in a fast paced environment
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Strong analytical and troubleshooting skills
  • Ability to multitask to handle and prioritize multiple technical requests
  • Proficient in Microsoft Office. Experience with SAP is preferred.

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

  • A professional, supportive team environment

  • Representation to North Dallas’ top employers

  • Full medical benefits package

  • Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work

Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney

Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance

Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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Our Mission: Consistently provide client experiences focused on what they value most.

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