Lasik

The LASIK Surgery Coordinator plays a key role in the operational managements of the clinic. Primary duties include surgery scheduling, program management, patient education, and serving as support to the medical team. This position is integrally connected to all parts of the clinic. The LASIK Surgery Coordinator must present a professional image, be reliable, and have the ability to work independently and as a team.

Essential Duties

• Coordinate activities of the front office to ensure compassionate and professional care of patients, as well as efficient front office workflow.  
• Act as liaison to ophthalmologist, optometrist, and other referring community physicians who refer their patients main for treatment.
• Manage incoming doctor and patient phone calls as needed to ensure that both doctors and patients receive the highest level of customer service.
• Maintain confidentiality of all patient information according to federal and state guidelines and regulations.
• Oversee patient appointments and activities daily.
• Provided clinical assistance with patient workups, pre-ops, and post-ops (will train in office) when needed.

Qualifications/Requirements

• Minimum two years of medical office personal experience preferred.
• Ophthalmic clinical experience preferred, but not required.
• Expert customer service and phone etiquette skills are required.
• Superior Time Management
• Excellent interpersonal skills including the ability to interact effectively and professionally internally and externally. 
• Superior attention to detail
• Team Player who develops strong collaborative working relationships with the internal partners