Accounts Receivable Clerk

1 week ago

New Castle, United States A+ Consulting Full time
Job DescriptionJob Description

Major distributor seeks Accounts Receivable Clerk. 

 

POSITION OVERVIEW:

Responsible for posting customer payments in a timely/accurate manner, researching/reconciling account discrepancies, scanning payments into the bank, keeping accurate notes of all communication related to accounts within the Sapphire system. The AR Representative will work closely with retailers, sales, warehouse, drivers, customer service, National Call Center and others to collect outstanding balances owed and resolve discrepancies. Working knowledge of MS Office – Word, Excel, Outlook.

GENERAL ACCOUNTABILITIES:

Post customer payments in an accurate/timely manner, Notify customers/sales of delivery term changes as needed, Monthly statement distribution-email specific accounts, Able to work independently without supervision and with others as a team, Maintain good working relationships, Ensure that customer service is held to the highest standard and customer accounts are reconciled and kept up to date with attention to detail and accuracy, Escalate situations to AR manager as needed. Accurately/effectively handle a large volume of customer/driver calls. Ability to problem solve under pressure with tight deadlines.

POSITION OVERVIEW:
Responsible for entering customer payments into Sapphire
Researching and reconciling discrepancies and credits on the customer account.
Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
Responsible for a high volume of customer accounts.

 

GENERAL ACCOUNTABILITIES
Perform collection procedures as outlined in SOPs escalate to supervisor as needed
Follow up and review accounts for compliance with state credit law and SOPs notes, courtesy calls, etc.
Cash application through various payment methods such as checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
Monthly statement distribution Work with sales and other departments to handle disputes on accounts
Able to work independently without supervision
Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers Ensure that customer service is held to the highest standard, maintaining good working relationship Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
Ensure that customer questions are answered timely Accurately and effectively handle large volumes of orders and calls.
Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
Responsible for problem solving with a positive and professional demeanor
Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer 

Company DescriptionAbout A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.Company DescriptionAbout A+\r
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\r
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting\r
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.

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