Technical Trainer

Job DescriptionJob Description

Technical Trainer / 32-37hr / Woonsocket, RI / Software - ERP - CRM / C2H

We are seeking a knowledgeable and enthusiastic ERP (Enterprise Resource Planning) Trainer to join our team. The ERP Trainer will be responsible for designing, developing, and delivering training programs to educate end users on the functionality and usage of our ERP system. This role requires a strong understanding of ERP concepts, excellent communication skills, and the ability to facilitate engaging and effective training sessions.
Responsibilities:

• Collaborate with stakeholders to assess training needs and develop training plans and materials for end users of the ERP system.
• Design and develop training curriculum, presentations, manuals, and online resources to support training programs.
• Conduct training sessions for end users on various modules of the ERP system, including but not limited to finance, HR, inventory management, and production.
• Customize training content to meet the specific needs and roles of different user groups within the organization.
• Coordinate and schedule training sessions, including logistics and participant enrollment.
• Provide one-on-one coaching and support to users as needed to reinforce learning and address individual questions or concerns.

Requirements:

• Bachelor’s degree in business administration, Information Technology, or a related field is preferred.
• Proven experience as an ERP Trainer, Technical Trainer, or similar role.
• In-depth knowledge of ERP systems and their modules (e.g., SAP, Oracle, Microsoft Dynamics).
• Strong understanding of business processes and workflows related to ERP systems, such as finance, supply chain, and human resources.
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and understandable manner.
• Experience designing and delivering training programs using a variety of instructional techniques and formats.
• Ability to adapt training content to different learning styles and levels of expertise.
• Strong interpersonal skills and the ability to establish rapport with trainees.
• Detail-oriented with a focus on quality and accuracy.

Company DescriptionTop Prospect Group founders and management team offer more than 25 years
of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.Company DescriptionTop Prospect Group founders and management team offer more than 25 years\r
of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

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