Monitoring Engineer #1128
3 weeks ago
Monitoring plays a crucial role for our clients by ensuring that our business-critical infrastructure and applications are available and performant. In this role you will help to maintain our tools, and work with business partners to implement new monitoring for critical applications.
What will you do?
- Application and infrastructure monitoring configuration, maintenance, and troubleshooting
- Installation, configuration, maintenance, and documentation for various tools
- Aid in selection, testing and deployment of new tools and rationalization/consolidation efforts
- Help train people in different functional areas on best practices for leveraging monitoring
- Provide on call support within a "follow the sun" model, as well as in rotation during weekends
In this role you will be part of the Tools and Automation team that is responsible for managing tools, monitoring, and automation functions for applications and infrastructure across 180+ sites and our primary data centers. You will work as part of one global team, in a follow the sun support model with peers in the US and India.
How will you get here?
Education
- Combined minimum of 8 years higher education and/or work experience in monitoring tool support and management.
- Managed and supported a global environment (on-premises and cloud)
- Experience with enterprise monitoring solutions such as AppDynamics, BigPanda, PagerDuty, and Solarwinds
- AWS (preferred) or other cloud providers, Azure or Google Cloud
- Prior experience in a highly regulated environment is a plus
remote work
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