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Junior Sales Representative Furniture and Lighting Showroom
2 months ago
Responsibilities:
- Greet and assist customers in a friendly and professional manner on the showroom floor, via email, or over the phone, take their details and open conversation to their needs
- Assisting Senior Salespeople with all aspects of presenting including preparation, note-taking and follow up
- Assisting Senior Salespeople with order entry, focusing on custom order entry
- Internal correspondence with Customer Service and Purchasing teams
- Correspondence with clients via email. Professional email etiquette required.
- Have knowledge of our type of products and assist customers in finding the right product for their needs, in person, via phone, or by email
- Track and follow customer inquiries from lead to various follow-ups, to sale completion
- Use and keep client CRM accurate and up to date
- Create invoices and proposals, process payments and maintain accurate records of transactions and documents
- Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling
- Maintain a neat and organized work area
- Internal correspondence and communication between the managing director, logistics, and marketing team on transport, special projects, and events
- Proactive outlook to achieve monthly and yearly sales goals.
- Assist with showroom sales events
Job Requirements & Skills:
- Minimum 1 years experience in direct sales including lead generation, relationship building, negotiation, closing, sales follow-through, shipping, and data management
- Experience / interest in Design / Art field: interiors design, Art, Home furnishings
- Basic knowledge of home furnishing inventory and measurements (you know what a socket, LED bulb, chandelier, diameter.. is)
- Italian, or French speaking helpful and not essential
- College degree preferred, preferably in a creative field, business, marketing, or communications
- Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged
- Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs
- Experience ringing up customer purchases on the POS register.
- Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele
- Confident and persevering to proactively engage with clients and to pursue answers
- Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability
- Polished professional in appearance and demeanor
ABOUT THE COMPANY
Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative.
Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service.
Our work environment is an open space office showroom open to the public:
- International workforce
- On-the-job training
- Growth opportunities