Member Advocate
3 weeks ago
Seeking a Member Advocate to act as an advocate for the Member and a liaison between the Health Plan and Provider(s) to ensure availability and access to care. Establish a community presence, promote Member education, identify and resolve any systemic barriers that limit Members access to appropriate care. This is a hybrid position requiring 1 week per month in office. Schedule is Monday-Friday 8:00 am – 5:00 pm EST. Bilingual in Spanish is preferred.
Job Duties:
- Receive and respond to Member complaints and formal grievances and identify potential access barriers and resolve as indicated in the grievance procedure.
- Investigate and resolve access and cultural sensitivity issues identified by Member Services staff, State staff, providers, advocacy organizations and recipients.
- Participate in local community organizations to acquire knowledge and insight regarding the special health care needs of Members and update and revise educational materials as appropriate.
- Serve as primary contact for Member advocacy groups, human services agencies, and the State entities.
- Maintain confidentiality per HIPAA guidelines.
Education/Experience: High school diploma or equivalent. 3+ years of customer service experience in a healthcare environment. Medicare and/or Medicaid experience preferred.
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Member Advocate, Medicare Advantage
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Indianapolis, United States CommuniCare Family of Companies Full timeMember Advocate, Medicare Advantage CommuniCare Corporate CommuniCare Advantage, an Institutional Special Needs Medicare Advantage Plan (ISNP), is currently seeking a Member Advocate to establish an enthusiastic customer-oriented presence throughout a designated territory. In this exciting new role, the ISNP Member Advocate will be engaged directly with our...
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Member Advocate- Multiple times/schedules
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Indianapolis, United States Professional Management Enterprises Full timeJob DescriptionJob DescriptionDescription:Member AdvocateSummaryThe Call Center Representative is the frontline representative and image of WellTrans NEMT. A typical day involves: handling all calls via an automated call distribution system related to all details of member trips; verification of member eligibility; and appropriately and adequately addresses...
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Customer Service Advocate I
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Patient Health Advocate
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Case Management Nurse
2 weeks ago
Indianapolis, United States Medasource Full timeJob Title: RN Case ManagerDuration: 13-week ContractShift: 8a-4:30p (32 hours/week)Location: Indianapolis, INRequirement:As a nurse case manager, your primary responsibility is to act as a patient advocate. Your duties will include helping patients and their families understand their health status and treatment options while ensuring that the patient...
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Utilization Management, RN, IN
1 month ago
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Director of Community Relations
2 weeks ago
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Registered Nurse
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Indianapolis, United States Professional Management Enterprises Full timeJob DescriptionJob DescriptionPrimary Responsibilities:Selects, manages, develops, mentors and supports staff in designated department or regionDevelops clear goals and objectives for performance management and effectively communicates expectations, and holds the team accountable for resultsIn order to meet the unique needs of our members, have an intimate...
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Director of Community Relations
1 week ago
Indianapolis, United States Communicare Health Services Full timeCommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....
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Director of Community Relations
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Indianapolis, United States CommuniCare Family of Companies Full timeCommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....
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Director of Community Relations
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Chief Financial Officer
3 weeks ago
Indianapolis, United States The Oaks Academy Full timeDescription As a member of the Senior Leadership Team, the Chief Financial Officer (CFO) reports to the Chief Executive Officer and assumes a key role in the overall strategic and financial management of the school. The CFO has primary responsibility for planning, implementing, managing, and controlling all financial-related activities of the...
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Registered Nurse
1 week ago
Indianapolis, United States Professional Management Enterprises (PME) Full timeJob DescriptionIn need of an RN with case management experience.Primary Responsibilities:Selects, manages, develops, mentors and supports staff in designated department or regionDevelops clear goals and objectives for performance management and effectively communicates expectations, and holds the team accountable for resultsIn order to meet the unique needs...
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Registered Nurse
1 week ago
Indianapolis, United States Professional Management Enterprises Full timeJob DescriptionJob DescriptionIn need of an RN with case management experience.Primary Responsibilities:Selects, manages, develops, mentors and supports staff in designated department or regionDevelops clear goals and objectives for performance management and effectively communicates expectations, and holds the team accountable for resultsIn order to meet...
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MDS Coordinator
3 days ago
Indianapolis, United States American Senior Communities Full timeMDS Coordinator Bring your heart to work! Caring people make the difference at American Senior Communities! Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E.; they are our guiding principles and create the framework for all our relationships with...
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Physician Assistant School
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Indianapolis, United States South College Full timeDescription South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of "Where Dreams Find Direction!" We are one of the nation's fastest growing institutions of higher learning with over 10,000 students covering 7 campuses and...
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Care Coordination Manager
1 day ago
Indianapolis, United States Professional Management Enterprises Full timeJob DescriptionJob DescriptionMUST LIVE IN INDIANAThe Community Well Care Coordination Manager must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and who are not receiving Home and Community Based Services (HCBS) or designated as Nursing Facility Level of Care (NFLOC). The Care...
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Counselor
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Employment Consultant
1 month ago
Indianapolis, United States Best Buddies Int. Inc Full timeJob DescriptionJob DescriptionBest Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, and inclusive living for individuals with intellectual and developmental disabilities (IDD).Best Buddies is...
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Resident Services Coordinator
4 days ago
Indianapolis, United States CommuniCare Advantage Full timeResident Services Coordinator / Independent Living Facility NeighborCare of Chapel Hill, a proud member of the CommuniCare Family of Companies, is a brand-new Independent Living Facility in the Chapel Hill area of Indianapolis, IN. Our independent living community offers several lifestyle options for active adults and is committed to promoting good health...