BankWork$ Instructor

BankWork$ Instructor

Wage Rate: $25-30/hr. for 10 weeks per cohort

Do you have a passion for teaching skills to others? Do you consider yourself a retail customer service or banking professional? Looking for a part-time work opportunity that connects others to good jobs?

Job Duties:

• The BankWork$® Instructor’s primary responsibility is to provide program participants with the knowledge, skill set, and mind set required to begin a career in banking/financial services.
• Utilizing the BankWork$ TM curriculum content and related program materials, teach the program participants the operational fundamentals of branch banking, the features and benefits of bank products and services, strong customer service and client engagement skills, and bank product/service sales and internal referral skills.
• Provide group and one-on-one coaching and mentoring to ensure each program participant has the competence and confidence to present themselves as a qualified and committed candidate for entry level teller, customer service representative, and/or personal banker positions.
• Identify specific areas for individual coaching and mentoring during the program.
• Provide program participants with individual and group training on all job search related skills, resume, cover letter, online and hard copy employment applications, keys to an effective interview, appropriate attire, timeliness, and follow up.
• Plan and execute a formal graduation and job fair for each session.
• Present graduates to bank partners to optimize placement results.

Requirements:

• Minimum of 3 years of experience working in a Retail Banking or BankWork$ program delivery.
• Minimum 1 year of professional adult training experience (trainer, teacher, instructor, workforce development specialist, or educator).
• Demonstrated ability to effectively interact with multi-cultural and diverse individuals with barriers to employment.
• Experience in recruiting, assessing, enrolling, career coaching and placing participants/clients.
• Strong customer service orientation and results orientation. Demonstrated sales skills.
• Proficient in use of MS Windows, Word, Excel and Outlook.
• Team player, achievement orientation, communication skills - oral and written, problem solving, project management /logistical sills, professionalism and strong work ethic.