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Application Engineer

1 month ago


West Chester, United States Pennsy Digital Full time
Job DescriptionJob Description

Do you have a passion for technology and a knack for solving problems? Are you excited by the challenge of translating complex hardware into real-world applications? If so, then we want you on our team 

As a Pennsy Digital Application Engineer, you will play a pivotal role in bridging the gap between our hardware products and the applications they enable. You'll provide technical expertise and support to both internal teams and external customers, ensuring successful integration and optimal performance of our hardware solutions and integrations. 

An application engineer’s day can vary wildly, but activities will include:  

  • Discussion and debate of technical, business, or marketing strategies 

  • Device/application pre-shipment testing, QA, and documentation 

  • Training field engineers on how to properly mount, calibrate, and integrate our devices 

  • Working with our firmware engineers to debug current firmware bugs or strategize on how/what to build in the future.  

  • Working with our partner platforms to integrate our data feeds into additional software tools or design software rules to facilitate additional analytics or alerts.  

  • Collaborate with other applications engineers and our supply chain contacts to assess equipment/device needs and timelines. 

  • Design and present demo presentations and application data sheets.  

  • Debug lost data packets between a gateway and a new customer cloud instance.  

Qualifications 

  • Bachelor’s degree in electrical engineering, mechanical engineering, civil engineering, computer engineering, or a related field. 

  • 2+ years of previous engineering or technical project / product management experience preferred. 

  • Understanding of product/solution design principles, systems engineering and integration a plus. 

  • Excellent analytical and problem-solving skills with a methodical approach. 

  • Effective communication skills, both written and verbal, you can explain complex technical concepts clearly and concisely. 

  • Experience coordinating across remote (and international) teams. 

  • Experience communicating project status, needs, blockers, and requirements to stakeholders across an organization. 

  • Experience planning for, developing, and maintaining customer and/or partner relationships. 

  • Hands on Python skills and an interest in AI/ML a plus. 

About Pennsy Digital 

We are an IoT device company headquartered in West Chester Pennsylvania.  Founded in 2019, we leverage 15+ years of rail telematics experience to bring the next wave of innovation to the freight rail industry. We focus on low-power and cost-effective hardware designed for harsh and hazardous environments. Pennsy Digital believes intelligent hardware must come first, and in doing so prioritizes a cloud-free architecture ready to integrate with our customer’s platforms.