Product Manager, Level I

2 weeks ago

Melville, United States eVero Corporation Full time
Job DescriptionJob Description

Primary Duties & Responsibilities

  • Conduct research in optimal workflows for individuals and families, as well as staff and vendors.
  • Participate in User Acceptance Testing process to ensure clean development for release
  • Collaborate with Education and Training to create content and help launch the eVero University Product
  • Draft Business Specifications outlining changes or new features to hand off to development team
  • Participate in Design, Change Request, and other meetings, offering feedback and ideas for the product
  • Participate and/or lead internal or external training for new features/modules/products developed 
  • Work in Partnership with Marketing and Account Management Teams
  • Collaborate with the Sales Team to participate in discussions or demos with potential new clients
  • Act as liaison between the Support Team and Development Team to triage and resolve Level 3 Support Issues

Qualification & Required Skills

  • Demonstrate the ability to work independently, collaboratively, or leading a team while remaining agile and flexible in a rapidly changing environment and managing multiple competing priorities   
  • Aptitude for leveraging tools to track efforts including but not limited to Halo, ADO, etc.
  • Willingness to learn or existing knowledge about the I/DD industry niche and client population   
  • Possess strong strategic-thinking skills with an ability to collaborate with team members on best practices   

Other Skills / Abilities

  • Consultative approach with clients   
  • Display initiative and positive attitude  
  • Ability to ask questions effectively with clients to get to the heart of workflow issues
  • Possess following skills at Exceptional level:
    • Organizational skills
    • Troubleshooting / Problem solving skills
    • Time management  
    • Ability to multi-task  
    • Detail oriented
    • Communication - Written and Verbal  

Required Education and Experience

  • Bachelor’s Degree
  • 2 – 4 years’ experience in similar capacity
  • Demonstrable understanding of eVero Platform (or ability to learn quickly)
Company DescriptionWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.

We are proud to offer a competitive salary with a comprehensive benefits package which include:
* Medical\t\t\t\t\t* Dental
* Vision\t\t\t\t\t* Long-term disability
* 401K\t\t\t\t\t* Paid vacation time
* Cafeteria plan * Paid volunteer time off

Hard work should always be balanced with fun and quality of life, we also offer the following amenities:
•\tNewly renovated headquarters featuring state of the art technology and a Café
•\tA casual and comfortable work environment
•\tMonthly team building and community outreach events
•\tA coffee bar with a wide array of snacks & trimmings
•\tFully equipped Gym and Cafeteria conveniently located on site
•\tConvenient Long Island location with easy access to the LIE (495) and Route 110Company DescriptionWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.\r
\r
We are proud to offer a competitive salary with a comprehensive benefits package which include:\r
* Medical\t\t\t\t\t* Dental\r
* Vision\t\t\t\t\t* Long-term disability\r
* 401K\t\t\t\t\t* Paid vacation time\r
* Cafeteria plan * Paid volunteer time off\r
\r
Hard work should always be balanced with fun and quality of life, we also offer the following amenities:\r
•\tNewly renovated headquarters featuring state of the art technology and a Café \r
•\tA casual and comfortable work environment\r
•\tMonthly team building and community outreach events\r
•\tA coffee bar with a wide array of snacks & trimmings\r
•\tFully equipped Gym and Cafeteria conveniently located on site\r
•\tConvenient Long Island location with easy access to the LIE (495) and Route 110

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