Medical Scheduler
3 weeks ago
Job description
About The Role:
We are currently seeking a motivated Medical Scheduler to join our corporate team in Woodland Park, NJ. As a Medical Scheduler you will play a crucial role in providing excellent customer service and ensuring smooth operations within our medical practice. The ideal candidate should have prior experience as a medical receptionist, possess knowledge of health insurance guidelines, be a team player, and be passionate about delivering top-notch service to our patients.
Responsibilities:
- Responding to incoming calls in a courteous and professional manner
- Scheduling appointments for patients and managing the appointment calendar efficiently
- Entering and updating patient demographics accurately for both new and established patients in the system.
- Verifying patient insurance eligibility through various insurance portals
- Assisting patients with inquiries regarding their appointments, insurance coverage, and general queries about the medical practice
- Collaborating with other team members to ensure seamless coordination of patient care
Qualifications:
- Previous work experience as a Medical Receptionist or Medical Scheduler
- Exceptional verbal and written communication skills
- Proficient data entry and typing skills with a high level of accuracy
- Ability to multitask and handle multiple calls and tasks simultaneously
- Familiarity with medical terminology and health insurance guidelines
- Strong problem-solving skills to address patient concerns and inquiries effectively
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