Roadside Safety Services Specialist

3 weeks ago

Fort Worth, United States North Texas Tollway Authority Full time
Job DescriptionJob Description

The North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve more than 14 million drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling.

***$2,000 Retention Bonus***

Summary:

The purpose of the Roadside Safety Services program is to assist in the rapid removal of debris, disabled vehicles and those involved in accidents from the freeway. Specialists assist disabled motorists by providing gas or water, changing tires, performing minor vehicle repairs and recoveries, or pushing vehicles off the roadway (relocation). Specialists assist at accident scenes by providing emergency first aid, providing traffic control, assist with removing damaged vehicles, and/ or removing accident-related debris from the roadway. Specialists also assist in setting up, maintaining, and removing emergency detour routes required because of an incident; and report on property damage to the system. Specialists provide directions to lost customers, locate and report abandoned vehicles as well as remove debris from the roadway. Specialists accomplish these tasks by patrolling the NTTA roadways, responding to calls from the Safety Operations Center, monitoring equipment, maintaining records, and completing related tasks. Other duties include responding to weather-related emergencies, completing special projects as assigned, reporting equipment malfunctions, and assisting other employees.

 

This is a designated Essential Employee position as defined in the NTTA Employee Handbook. An essential employee is one whose attendance is required to maintain agency operations during an emergency or inclement weather situation.

 

Responsibilities:

  • Removes disabled vehicles and those involved in accidents from the tollway. Assist stranded motorists by providing gas or water, changing tires, performing minor vehicle repairs and recoveries, or pushing vehicles off the roadway (relocation); assist at accident scenes by providing emergency first aid, providing traffic control, assist with removing damaged vehicles, and/ or removing accident related debris from the roadway; assist in setting up, maintaining and removing emergency detour routes required because of an incident; and, report on property damage to and around the tollway system.
  • Provides directions to stranded motorists; report and affix removal stickers to abandoned vehicles; remove debris from the roadway. Able to work with major accident victims and scenes, fatality accidents, and high-speed traffic. Provides exceptional positive customer service.
  • Maintains records by entering information into databases, submitting reports as required, and recording and filing documents.
  • Completes routine general office duties by maintaining a variety of official logs; contacting other departments to obtain or provide pertinent information, typing, filing, and answering general inquiries.
  • Ensures vehicle is operational before and during shift. Maintains assigned equipment and supplies. Properly operates heavy duty trucks and safety equipment; properly wears and maintains serviceable issued uniforms and personal safety gear; strictly follows established practices and procedures.

 

 

Qualifications:

Minimum:

· High school diploma or equivalent

· Valid driver’s license

· Ability to pass pre-employment drug and background checks.

 

Preferred:

· Valid Texas Class “C” driver’s license

· Class “A” CDL

 

About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us.

 

Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.

Company DescriptionThe North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve millions of drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling.Company DescriptionThe North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve millions of drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling.

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