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General Manager

2 months ago

Raleigh, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

Below are the Core Responsibilities that make up the priority functions and most important responsibilities of the Temporary General Manager position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.

· Supervise the interviewing, hiring, training, evaluating, counseling and termination processes

· Provide support to managers in employee development

· Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and

communication

· Communicate regularly with owners and corporate personnel all budget, revenue and forecasts as required

· Maintain professional and positive relationship with owners

· Oversee all operational aspects of the hotel including assisting in departments where needed

· Develop short- and long-term financial and operational plans for the hotel/operation that support overall

StepStone objectives which meet or exceed budget.

· Prepare annual hotel/operation budget.

· Monitor and correct the performance of the hotel/operation through verification and analysis of guest

satisfaction systems and monthly financial reports.

· Maintain and correct product and service quality standards by conducting ongoing evaluations and

investigating complaints.


Requirements:

· Must have a comprehensive knowledge of all hotel departments and functions; IHG experience preferred

· Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal

regulations.

· Must have exceptional mathematical and computer skills.

· Must have at least 3 years of hotel GM experience

· Ability to timely obtain any required licenses or certificates.