Sales Associate

4 weeks ago

Topeka, United States Elite Tobacco & VAPE Full time
Job DescriptionJob Description

Position Overview:

We are seeking a dynamic and customer-oriented Sales Associate to join our team at our Elite Tobacco and Vape Shop. The ideal candidate will have a passion for cigars and vaping products, excellent communication skills, and a strong commitment to providing exceptional customer service. As a Sales Associate, you will play a key role in assisting customers, managing inventory, and promoting sales of our products.

Responsibilities:

1. Customer Service:

·         Greet customers as they enter the store and assist them in finding products that meet their needs.

·         Provide expert product knowledge and guidance on cigar and vape-related products, including brands, flavors, and accessories.

·         Answer customer inquiries in person, over the phone, or via email, regarding product availability, pricing, and usage.

2. Sales and Promotion:

·         Actively promote sales of cigars, vaping devices, e-liquids, and accessories to meet individual and store sales targets.

·         Up sell and cross-sell products to maximize customer satisfaction and increase revenue.

·         Assist in organizing and executing promotional events, product demonstrations, and tastings to attract new customers and drive sales.

3. Inventory Management:

·         Monitor inventory levels and communicate with management regarding replenishment needs and product demand.

·         Conduct regular inventory counts and assist in reconciling discrepancies as needed.

4. Store Maintenance:

·         Maintain cleanliness and organization of the store, including display shelves, product showcases.

·         Ensure that all products are properly labeled, priced, and displayed according to company standards.

·         Assist in the setup and arrangement of merchandise displays and promotional signage.

5. Compliance and Safety:

·         Adhere to all applicable laws, regulations, and company policies regarding the sale and promotion of tobacco and vaping products.

·         Maintain a safe and secure environment for customers and staff by following proper safety procedures and protocols.

·         Monitor and report any issues or concerns related to product quality, safety, or compliance to management.

Qualifications:

·         Previous retail sales experience, preferably in a tobacco or vaping-related   environment.

·         Strong knowledge and enthusiasm for cigars, vaping products, and related accessories.

·         Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.

·         Proven ability to work effectively in a fast-paced retail environment and multitask with accuracy and attention to detail.

·         Basic computer skills and familiarity with point-of-sale (POS) systems is preferred.

·         Must be at least 21 years of age and legally eligible to sell tobacco and vaping products.

Schedule:

This is a part-time position: Monday to Friday, 11am to 4pm.

Benefits:

·         Hourly wage: $10

·         Employee discounts: 20% off of retail price cigars, vaping products, and accessories.

·         Opportunities for career advancement and professional development within the company.

If you are passionate about cigars and vaping, and thrive in a dynamic retail environment, we encourage you to apply for the Sales Associate position at our Elite Tobacco and Vape Shop. Join our team and be part of a welcoming and knowledgeable community dedicated to providing exceptional service to our customers.

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