Retail ATM Service Technician
2 weeks ago
We are seeking an individual with service knowledge of Retail ATMs - Hyosung, GenMega, Hantle, Tranax, Triton - to add to our team. The perfect candidate will have at least two years experience troubleshooting, installing, programming, updating and other basic functions. Some of the benefits we offer are:
- Competitive Pay Plan
- Annual Raises
- Performance-based Annual Bonuses
- Overtime Available
- Paid Time Off (PTO) and Holidays
- 401K With Employer Match
- Paid On the Job Training
- Opportunities For Career Growth and Professional Development
- Supportive and Collaborative Work Environment
Your Role:
- This position reports to the Operations department and is responsible for the overall basic daily management and success of Ocean ATM’s Service Department
- Scheduling the installation and removal of ATMs
- Troubleshooting, diagnosis and repair of ATMs including assisting clients via phone and/or video calls
- On-site service calls to install and repair ATM terminals throughout the Tri-State area with the majority being in New Jersey
- Management and organization of the parts inventory and handling part replenishment and returns
- Ensuring the parts room, service van and warehouse are kept organized and clean
- Potentially supervising of Service Technician Team and contractors (as required)
- Participate in an on-call rotation for after-hours and weekend service
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