Retail ATM Service Technician

2 weeks ago


Point Pleasant Beach, United States Ocean ATM Full time
Job DescriptionJob Description

We are seeking an individual with service knowledge of Retail ATMs - Hyosung, GenMega, Hantle, Tranax, Triton - to add to our team. The perfect candidate will have at least two years experience troubleshooting, installing, programming, updating and other basic functions. Some of the benefits we offer are:

  • Competitive Pay Plan
  • Annual Raises
  • Performance-based Annual Bonuses
  • Overtime Available
  • Paid Time Off (PTO) and Holidays
  • 401K With Employer Match
  • Paid On the Job Training
  • Opportunities For Career Growth and Professional Development
  • Supportive and Collaborative Work Environment

Your Role:

  • This position reports to the Operations department and is responsible for the overall basic daily management and success of Ocean ATM’s Service Department
  • Scheduling the installation and removal of ATMs
  • Troubleshooting, diagnosis and repair of ATMs including assisting clients via phone and/or video calls
  • On-site service calls to install and repair ATM terminals throughout the Tri-State area with the majority being in New Jersey
  • Management and organization of the parts inventory and handling part replenishment and returns
  • Ensuring the parts room, service van and warehouse are kept organized and clean
  • Potentially supervising of Service Technician Team and contractors (as required)
  • Participate in an on-call rotation for after-hours and weekend service


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