Shift Lead

4 weeks ago


Denver, United States CloudKitchens Full time
Job DescriptionJob Description

Hi there We’re looking for experienced individuals preferably with a background in the service industry to join our growing team in Denver. As a Shift Lead, you will play a pivotal role in maintaining and carrying out our ground operations as well as assisting customers when the need arises. If you’re someone who thrives in a relatively fast paced setting and enjoys interacting with a wide range of individuals, shoot over your resume

Key Responsibilities:

  • Opening/closing facility.
  • Carrying out key tasks such as inventory, routine checks, monitoring our ordering systems, etc.
  • Ensure our FOH system is working as intended and placing orders for pick-up in our locker system.
  • Answering questions and directing customers on where and how to place orders.
  • Helping facility staff troubleshoot when coming across issues.
  • Submitting reports and support tickets.
  • Assisting our partners when issues arise and require escalation to our teams.

Qualifications:

  • Must have a basic understanding of technology and must be comfortable using computers/tablets and other fun tech.
  • Previous experience as a lead preferred. A background in any service industry is preferred but not required.
  • Must be open to weekends and nights, holidays and have reliable transportation.
  • 1-2 years customer service experience required.
  • Great communication skills and a team player.

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