Shift Lead
4 weeks ago
Hi there We’re looking for experienced individuals preferably with a background in the service industry to join our growing team in Denver. As a Shift Lead, you will play a pivotal role in maintaining and carrying out our ground operations as well as assisting customers when the need arises. If you’re someone who thrives in a relatively fast paced setting and enjoys interacting with a wide range of individuals, shoot over your resume
Key Responsibilities:
- Opening/closing facility.
- Carrying out key tasks such as inventory, routine checks, monitoring our ordering systems, etc.
- Ensure our FOH system is working as intended and placing orders for pick-up in our locker system.
- Answering questions and directing customers on where and how to place orders.
- Helping facility staff troubleshoot when coming across issues.
- Submitting reports and support tickets.
- Assisting our partners when issues arise and require escalation to our teams.
Qualifications:
- Must have a basic understanding of technology and must be comfortable using computers/tablets and other fun tech.
- Previous experience as a lead preferred. A background in any service industry is preferred but not required.
- Must be open to weekends and nights, holidays and have reliable transportation.
- 1-2 years customer service experience required.
- Great communication skills and a team player.
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