Inside Sales Representative

4 weeks ago


Newark, United States NEW STANDARD PRODUCT DISTRIBUTION INC. Full time
Job DescriptionJob Description

Job Description:

The inside sales representative is a member of the in-house sales team. By representing the Spitzer brand, the representative works with the rep agencies assigned to them and ensures their agencies are being offered exceptional customer service.

Job Duties:

  • Answer customers’ questions about the prices, availability, emphasize product features referring to product literature, provide positive courteous customer service to the customer. Sells additional products by recognizing up-selling opportunities and explaining new features.


  • Enter quotes and qualified orders into the system to assure accuracy and efficiency.


  • Collaborate with colleagues to exchange information, such as information on selling tactics and marketing information, give feedback to marketing team to make necessary update on marketing materials.


  • Build detailed sales reports.

  • Follow up with rep agencies with a “thank email/letter” after each visit that the outside sales director attended. Collaborate with the sales director on when to send samples out upon their confirmation of a welcome letter sent to our customers.


Quarterly bonus based on sales performance.


Work Hours: 11am-7pm

Requirements:

2+ Years of Customer Service Experience

Strong communication skills

Proficient in Microsoft programs

Experience in using a CRM system



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