General Manager Heritage Motorcycles of Northwest Arkansas
3 weeks ago
Key Responsibilities:
1. Team Leadership: Build and maintain a cohesive, high-performing team. Focus on team-building activities and creating a family-like atmosphere at work.
2. Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in all aspects of the dealership. This includes sales, service, parts, and finance departments.
3. Customer Experience: Ensure a welcoming, professional, and customer-focused environment. Address customer concerns with empathy and resolve issues effectively.
4. Sales Growth: Develop strategies to increase sales and market share. Stay informed about market trends and competitor activities.
5. Quality of Work Life: Promote a healthy work-life balance for employees. Implement policies that support family values and employee well-being.
6. Financial Management: Responsible for the dealership's financial health. Oversee budgets, set financial goals, and ensure profitability.
7. Community Engagement: Foster strong relationships within the V-Twin/Motorcycle community. Organize and participate in community events, rides, and fundraisers. Be the face of the dealership in the rider community.
8. Brand Ambassador: Uphold and promote the brand values of the dealership. Ensure consistent messaging and branding across all platforms.
Qualifications:
· Proven experience in a leadership role, preferably in the motorcycle or automotive industry.
· Passionate about motorcycles, particularly V-Twin models.
· Strong interpersonal and communication skills.
· Effective conflict resolution and problem-solving skills.
· Ability to lead and motivate a diverse team.
· Financial insight and experience in budget management.
· Customer service oriented with a focus on community engagement.
· Ensure compliance with all relevant laws, regulations, and industry standards.
· Comfortable in a fast-paced or high-pressure environment.
· Stay informed about changes in the powersports industry and implement necessary adjustments to maintain compliance.
Company DescriptionAt Heritage Motorcycles, we're more than just a motorcycle dealership; we aspire to be the central hub for Indian and Triumph motorcycle riding communities. Our passion for these iconic machines is matched only by our commitment to providing an exceptional experience for both our customers and our team. Rogers Arkansas is home to Bikes, Blues & BBQ Rally. There is nothing like 300,000 bikers for a week to drive business and have some fun We are seeking associates who shares our enthusiasm and dedication to the riding community.Company DescriptionAt Heritage Motorcycles, we're more than just a motorcycle dealership; we aspire to be the central hub for Indian and Triumph motorcycle riding communities. Our passion for these iconic machines is matched only by our commitment to providing an exceptional experience for both our customers and our team. Rogers Arkansas is home to Bikes, Blues & BBQ Rally. There is nothing like 300,000 bikers for a week to drive business and have some fun We are seeking associates who shares our enthusiasm and dedication to the riding community.-
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