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Customer Service Representative

3 months ago

Spokane, United States R&R HEATING AND AIR CONDITIONING Full time
Job DescriptionJob DescriptionDescription:

R&R Heating is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. At R&R Heating, we pride ourselves on delivering exceptional service and support to our customers, ensuring their comfort and satisfaction with our heating and A/C solutions. If you have a passion for helping others and want to contribute to a team that values excellence and reliability, we want to hear from you


As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding service. You will handle customer inquiries, resolve issues, and provide information on our products and services. This role requires excellent communication skills, a problem-solving mindset, and a commitment to delivering the best possible customer experience.

Requirements:

  • High school diploma or equivalent; further education or certification in customer service is a plus.
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening abilities.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.