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Universal Member Service Representative

4 weeks ago

Trenton, United States Credit Union of NJ Full time
Job DescriptionJob Description

Why Work for Us

At Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

In addition, you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction to include but not limited to:

  • Excellent compensation
  • Benefits package for all full-time employees including medical, dental, prescription and vision insurance
  • 401(k) plan, with company match
  • Tuition reimbursement
  • Life & disability insurance
  • Voluntary supplemental life insurance
  • Flexible spending accounts
  • Paid time-off
  • 11 Paid holidays
  • Receive continuous training and developmental opportunities to help employees achieve their goals
  • Credit Union Membership
  • Employee discounts on credit union products and services
  • Community Outreach through our Foundation

Responsibilities include, but not limited to:

  • Operates on-line teller terminal and accurately records amounts received and prepares reports of transactions.
  • Daily opens and closes his/her Teller terminal. Accounts for cash assigned, received, and disbursed
  • Accurately balances to Teller terminal close report and remits daily work
  • Processes deposits to share, share draft, and other savings accounts
  • Disburses cash or check withdrawals
  • Interviews members to obtain information and explain available financial services, such as savings and checking accounts, IRA, Certificate of Deposit, savings bonds and loans
  • Actively markets and cross-sells current and new products and services of the credit union and attempts to educate members on the benefits and features of new, as well as existing services

Minimum Requirements:

  • High school diploma required or general education degree (GED); plus one to three years related experience and/or training; or equivalent combination of education and experience.
  • Strong analytical abilities, highly motivated, goal oriented, excellent member service skills, good communicator, strong organizational and interpersonal skills.

This individual must be available for scheduling during Credit Union operating hours. Staffing assignments are periodically adjusted to meet business needs. This position could be transferred to another office in the same geographic region at any time.


We are an Equal Opportunity Employer

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