Assistant Retail Store Manager

4 weeks ago

San Jose, United States Resource Area for Teaching Full time
Job DescriptionJob DescriptionSalary: $24-$26

Resource Area for Teaching (RAFT) seeks an Assistant Retail Store Manager with a passion for education who can leverage their retail experience to promote RAFT’s values. The assistant manager supports all aspects of RAFT’s retail operations, working closely with the store manager, warehouse and production team, and volunteers.

 

The Assistant Manager is responsible for bridging the gap between store member and the shopping experience at RAFT. As the Assistant Manager you will oversee merchandising placement, updating displays, pricing, POS operation, training staff, collaborating with teams on setting and achieving team-specific goals, selling products, and, most importantly, providing high-quality customer service to our members.


If you enjoy providing superb shopping experience by engaging with shoppers, ensuring an efficient and effective check-out process, and coaching and developing Store Associates on best-in-class customer experience, we'd love to hear from you.

 

RAFT offers competitive base pay, health benefits, a 403b retirement contribution match, bonuses, three weeks vacation per year, paid holidays and holiday shutdown, and a fun and creative work environment.

 

Sample of Duties & Responsibilities:

 

  • Fulfill Manager on Duty (MOD) responsibilities as assigned by the Store Manager, including making executive decisions, holding meetings, and providing accountability.
  • Operate the Point of Sale (PoS) system, including opening, closing, and reconciliation.
  • Lead RAFT’s Facebook Marketplace to assist selling high value/unique donated items.
  • Support all aspects of multiple large-sale events/membership drives throughout the year.
  • Implement and train Store Associates on RAFT’s customer experience.
  • Collaborate with the Store Manager on addressing customer complaints.
  • Conduct 1:1 feedback and on-the-spot coaching for Store Associate.
  • Champion opportunities to consistently improve the shopping experience.
  • Answer questions or discuss concerns with customers on the phone, via email, or through online chats.
  • Maintain a clean and safe retail environment, including trash removal as needed.
  • Develop weekly staff schedule.
  • Support with monitoring employee attendance and timecard approval.
  • Manage processing staff.
  • Work with RAFT warehouse staff to receive and process deliveries.
  • Keep a wide range of products and materials well-stocked and neatly displayed on the sales floor.
  • Organize sales and product demonstrations.
  • Support the production team and assist with onsite volunteer management.

 

Qualifications & Skills: 

 

  • Write and speak clearly and concisely
  • Knowledge of visual and merchandising practices
  • Possess excellent interpersonal skills working with members, donors, staff, and management
  • Be service-oriented, actively contributing to a friendly, welcoming retail environment
  • Be a well-organized, detail-oriented problem-solver, capable of handling multiple tasks efficiently with limited supervision
  • Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
  • Ability to use pallets jacks, hand trucks, and other warehouse equipment
  • Must be available to work Tuesday – Saturday, some nights may be required.

 

Education and/or Experience:       

 

  • 1-2 years of previous retail experience
  • High School Diploma or equivalent combination of training and experience
  • Associates or higher degree in business, marketing, or related field, preferred.

  • Assistant Store Manager

    2 weeks ago

    San Jose, United States Mejuri Full time

    It has never been a more exciting time to join the retail leadership team here at Mejuri! Our global retail team is growing more than ever, with stores opening across Canada, the US, and UK. By the end of year, we will have 30 stores in our scaling r Store Manager, Assistant Store Manager, Customer Experience, Manager, Customer Service, Operations

  • Assistant Store Manager

    4 weeks ago

    San Jose, United States Smart Foodservice Stores LLC Full time

    **Join Our Community of Food People!** **QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!** **We work as one to help our customers.** We offer competitive pay, Retail Sales Associates start at $28.56/HR! Schedule: Open availability and weekends required. The essential duties of the Assistant Store Manager CHEF'STORE are as...

  • Assistant Store Manager

    4 weeks ago

    San Antonio, United States Carter's Retail Inc. Full time

    Employee Type: Regular If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the app in . Do not apply using the below external application. Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and...

  • Retail Store Manager

    4 weeks ago

    San Jose, United States Michaels Stores, Inc. Full time

    Store - S.JOS-BLOSSOM HILL, CA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning...

  • Assistant Store Manager

    2 weeks ago

    San Jose, United States O'Reilly Auto Parts Full time

    Compensation Pay Range:$17.00 - $24.50 The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Managers absence and/o Store Manager, Assistant Store Manager, Manager, Assistant Manager, Customer Service, Store, Automotive

  • Assistant Store Manager

    2 weeks ago

    San Jose, United States Tommy Bahama Full time

    Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal an Store Manager, Assistant Store Manager, Manager, Store, Assistant, Restaurant

  • The UPS Store Retail Sales Associate

    3 weeks ago

    San Antonio, United States The UPS Store 7275 Full time

    Job DescriptionJob DescriptionWe are seeking a Retail Sales Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor inventory to...

  • Assistant Store Manager

    2 weeks ago

    San Antonio, United States Extra Space Storage Full time

    As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the l Store Manager, Assistant Store Manager, Manager, Assistant, Store, Retail

  • Assistant Store Manager

    2 weeks ago

    San Jose, United States Sprouts Farmers Market, Inc. Full time

    Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members. Lead a team of approxim Store Manager, Assistant Store Manager, Customer Experience, Store Leader, Manager, Leadership, Grocery

  • Office Assistant Receptionist/Retail

    4 weeks ago

    San Jose, United States Redwood Fence Supply Co Full time

    Job DescriptionJob DescriptionWe are looking for someone to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire...

  • Retail Store Manager

    4 days ago

    San Diego, United States Skechers Full time

    Job Overview: We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our retail store. The Store Manager will be responsible for managing staff, driving sales, and ensuring excellent customer service. This is a full-time position with competitive pay and benefits. **Duties**: - Supervise and lead a team of retail...

  • Retail Store Manager

    2 days ago

    San Jose, United States European Wax Centers Full time

    Job DescriptionJob DescriptionJob DescriptionLOVE TO HELP OTHERS LOOK AND FEEL FABULOUS? JOIN OUR TEAM!Turn your passion into a rewarding role with our growing team. Earn great pay, plus performance incentives as a Team Leader at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We’re in the business of Revealing...

  • Store Manager | Santana Row, San Jose

    1 month ago

    San Jose, United States Makers Market Full time

    Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at Santana Row in San Jose. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker...

  • Store Manager | Santana Row, San Jose

    4 days ago

    San Jose, United States Makers Market Full time

    Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at Santana Row in San Jose. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker...

  • Thrift Store Retail Associate

    7 days ago

    San Pedro, United States Beacon House Association of San Pedro Full time

    **Title** Thrift Store Retail Associate **Company** The Beacon House Association of San Pedro is a 501(c)(3) nonprofit public corporation located in San Pedro CA (greater Los Angeles area). The Beacon House Association of San Pedro is a state-certified, residential substance abuse recovery program for men with a sincere desire to achieve long-lasting...

  • Retail Sales Associate-Starcrest Store

    3 weeks ago

    San Antonio, United States The Soccer Factory Full time

    Job DescriptionJob DescriptionJob Title: Retail Sales Associate Job Type: Full-Time/Part-TimeJob Overview:We are seeking a passionate and knowledgeable Retail Sales Associate to join our team at our Soccer Store. The ideal candidate should have a strong understanding and love for soccer, excellent customer service skills, and the ability to work in a...

  • Assistant Manager

    1 month ago

    San Jose, United States Makers Market Full time

    Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker...

  • Assistant Manager

    4 weeks ago

    San Jose, United States Makers Market Full time

    Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker...

  • Assistant Manager

    4 weeks ago

    San Jose, United States Makers Market Full time

    Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker...

  • Retail Director

    4 weeks ago

    San Jose, United States Neural Arrays Full time

    Job DescriptionJob DescriptionWe are helping one of the hiring managers to fill the role of Retail Director - SAP Center.Job DescriptionThe Retail Director is responsible for leading the retail business at the SAP Center, TechCU Arena and Sharks Ice locations, special events, and ecommerce. Including day-to-day and event operational oversight, P&L...