Client Coordinator

2 weeks ago

Fresno, United States Kerb Appeal Inc Full time
Job DescriptionJob DescriptionKerb Appeal Fenceworks is looking for a friendly and helpful Client Coordinator to serve as point of contact for clients throughout the day both over the phone and in person.

 Responsibilities include but not limited to:

  • Effective communication with clients and potential clients.
  • Administer the contract process from creation to execution for direct clients or agencies including creating and processing any related forms.
  • Route and plan on-site schedules for clients and estimator meetings.
  • Communicate with clients to book and confirm their appointments.
  • Communicate with potential and current clients.
  • Follow up with clients regarding their estimates.
  • Create and update customer records and databases.
  • Think creatively while juggling several projects and ideas at once.
  • Maintain and manage USA tickets for every job.
  • Assist colleagues whenever necessary.
  • Uses customer service principles and techniques to deal with clients, contractors and business staff calmly and pleasantly.
  • Performs other administrative tasks and/or projects required to meet performance and customer services standards.
WHO WE’RE LOOKING FOR:

  • Highly organized multitasker who works well in a fast-paced environment
  • Must possess strong organizational skills, attention to detail and ability to prioritize.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving skills and ability to work independently.
  • Self-motivated and self-sufficient in everyday tasks.
  • Willingness to learn and to grow with the company.
  • Outstanding communication and interpersonal abilities
  • Strong time-management skills and multitasking ability
  • Excellent organizational and leadership skills
  • Familiarity with office procedures.
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Prior experience handling administrative responsibilities or related field.
  • Sales or customer service experience is preferred.
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • 1-3 years of relevant experience in an office environment.
  • Strong communication skills both verbal and written.
  • High school diploma or equivalent; associate’s or higher degree in business, administration, or related field preferred. Working towards AA/AS is also acceptable with related experience.
Competencies and Personal Traits for Success:
 • Positive and optimistic attitude
 • Team player
 • Sharp
 • Strong work ethic
 • Self-driven and success-motivated
 • Problem-solving abilities
 • Highly organized
 • Accurate and detail-oriented
 • Excellent communication and interpersonal skills
 • Spanish-speaking is a plus, but not required.

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