Customer Service Representative

4 weeks ago


East Syracuse, United States United Radio Services Full time
Job DescriptionJob Description

United Radio is an employee-centric organization that is in a high-growth phase. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. Now in our 100th year, United Radio delivers exceptional service to the electronics marketplace. United Radio’s headquarters are in Syracuse, NY (100+ years) with secondary locations in Salt Lake City, Utah (2+ Years) and Peachtree City, Georgia (15+ years).

Summary: Be part of a team with the desire to provide outstanding customer service and excellent service options to our customers. 11:00am – 8:00pm, Monday – Friday.

Responsibilities: Provide customers with service options, opportunities, and solutions via phone and email. Accurate and efficient order processing. Ability to adapt to change, as well as to work independently, or with a team.

Qualifications: Consistent attendance, strong problem -solving and organizational skills. A desire to help others. Have excellent communication, telephone and customer service skills. The ability to multi-task. Be able to follow through on tasks. Must be computer literate, have a professional, positive and encouraging attitude, and pay attention to detail. HS Diploma or GED is required.


Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $16.00 to 17.00 per hour. The actual salary will vary based on applicant’s experience, skills, and abilities, geographic location as well as other business and organizational needs.



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