Hotel Night Auditor

2 weeks ago

Maspeth, United States K P HOSPITALITY LLC Full time
Job DescriptionJob Description The role of Night Audit Representative requires an individual with the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.    To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position. 
  • Ensuring accurate and timely recording and reporting of all property receipts
  • Following cash handling procedures as outlined by the accounting department
  • Collecting payment at check out and provides change for guests as needed
  • Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills
  • Preparing all computer systems for the following day
  • Ensuring accurate and timely backup of files / tapes are maintained on a daily basis
  • Preparing, balances, posts, and distributes all necessary reports on a daily basis
  • Interacting with all in a professional manner, assisting other departments with necessary information
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    • Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment 
    • Experience in Choice Advantage PMS system preferred
    • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator 
    • Strong verbal, written and interpersonal skills  
    • Works well independently or as part of a team 
    • Strong attention to detail 
    • Commitment to exceptional guest service  
    • Ability to maintain a positive and professional attitude when handling all situations  
    • Adhere to the policies and procedures of the hotel 
    • Must be available to work over night 
    • Ability to work a flexible schedule including , holidays, and weekends 
    • Working knowledge of computer and math skills.