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Medical Unit Secretary

2 months ago

Worcester, United States Edward M. Kennedy Community Health Center, Inc. Full time
Job DescriptionJob Description

Are you looking for a meaningful career?  Are you passionate about health equity?  Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Medical Unit Secretary based in Worcester MA.  This team member provides clerical office support to the assigned department to support the daily operations of all assigned medical providers, allied professionals, case managers, and managers in the delivery of quality outpatient services to the patient of the Health Center.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions:

  • Schedules patient appointments using Electronic Practice Management based on current scheduling processes.
  • Provides patient with a copy of the appointment reminder as well as a copy of the patient plan at the end of each visit.
  • Utilizes Recall list to support Practice Management by scheduling recall apt for assigned providers.
  • Checks out patients after completion of their visit and generates Patient Plan.
  • Answers incoming telephone calls within a timely manner and make every effort to ensure patient requests are resolved efficiently.
  • Please note this position may require evening, weekend and/or holiday shifts on a rotating basis.

Requirements:

  • High School Diploma or equivalent.
  • One to two years of experience in a similar position, preferably within healthcare setting.
  • Bilingual in Spanish and English or English and Portuguese.
  • All employees must be fully vaccinated for COVID19 and Flu.

Benefits:

  • Competitive salaries and comprehensive benefits package. 
  • Company pays 80% of health insurance Premiums. Includes coverage for same-sex domestic partners and gender affirming care. Health benefits start on first day of employment.
  • Competitive time off packages
  • 403b Retirement Plan with company match
  • Flexible Spending Accounts
  • Employee Assistance Program 

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