Technical Associate

3 weeks ago


Durham, United States AATCC Full time
Job DescriptionJob Description

AATCC is a not for profit professional textile association established in 1921 that develops test methods and provides industry support through the contributions of its members.

AATCC is seeking a Technical Associate with Administrative Focus to work within the Technical Department. This role reports to the Technical Director and works to ensure that the research committee activities, associate testing standards and global training programs are managed in a professional and customer-centric manner.

Salary is commensurate with education and experience. AATCC offers the flexibility of a hybrid schedule as well as other benefits like health, dental and 401K. No relocation reimbursement nor Visa sponsorship are provided.

Responsibilities

Hosting semi-annual research committee meeting weeks.

· Planning and preparation in coordination with Education department and Technical Director.

· Drafting meeting schedule and getting approval from committee officers.

· Website and online registration.

· On-site registration including signage and assistance.

· Requesting, disseminating, and storing committee records.

Overseeing publication of the annual AATCC Technical Manual and mid-year supplements.

· Reviewing non-technical components of standards and working with the committee author or manual editor to ensure documents follow the correct style guide format.

  • · Assisting with minor editorial adjustments.
  • · Compiling and formatting the information needed the for back matter.
  • · Approving the front and back matter.
  • · Arranging inspection of incoming inventory and the write-off of expired inventory.
  • · Updating files, descriptions, and prices for Manual and individual standards in the appropriate systems.
  • · Handing off content that has been approved for use to the appropriate others for their preparation of the finalized manual content and files
  • · Storing the finalized content in appropriate locations
  • · Sending finalized content to AATCC aggregators
  • · Sending finalized content to those approved to get a free copy of the manual.

Administering Technical department aspects of the global trainers' program, except contract negotiation and training program contents.

  • · Serving as primary point of contact for trainers.
  • · Updating trainer resources.
  • · Reviewing trainer documentation and distributing to Membership or others as needed.
  • · Approving and distributing certificates.
  • · Verifying trainer status.
  • · Maintaining trainer contracts and recommending review as appropriate.
  • · Assisting with any train the trainer workshops by helping set up the event, arrange invitation letters or presenting content during the event.
  • · Maintaining trainer contracts and recommending review as appropriate.

Managing research committee rosters and records.

  • · Communicating regularly with committee officers.
  • · Preparing, distributing, and tallying committee ballots. Preparing results reports for committee chairs.
  • · Creating and administering surveys for ballots, meeting feedback or technical content. Maintaining records of drafts and ballot results.
  • · Requesting agendas, minutes and other records from committee officers and compiling committee reports and minutes as needed.
  • · Processing requests to join or change research committee membership, verifying eligibility, and updating database and other records accordingly.
  • · Updating and producing committee rosters as needed
  • · Posting requested information to the Website and or Community App as needed
  • · Ensuring TCR reports are assembled into semiannual reports and stored online or where designated.
  • · Ensuring ECR Minutes are printed and bound at regular intervals.

General administration and assistance within the Technical department as needed.

  • · Handling inbound/outbound calls, emails, and other correspondence
  • · Assist in providing customer price quotes related to technical publications
  • · Assist in drafting contracts as directed (i.e., global training contracts, etc.)
  • · Serving as one of the primary administrators for the Technical Department regarding the AATCC Communities Application
  • · Represent the technical department as a member of an internal cross functional task/groups (e.g., safety team, compliance team, etc)
  • · Participate in AATCC training events, workshops, or conferences as directed
  • · May be required to represent AATCC at tradeshows
  • · Various projects as assigned by Technical Director or research committees.

This role requires that the technical associate serve as a subject matter expert in at least one key area within the Technical Department’s required functions. This may include but is not limited to one or more of the following areas:

A. Committee Balloting Process

B. Global Training Program Administration

C. Technical Manual Publication Preparation

D. Committee Meeting Scheduling

 

Qualifications:

The Technical Associate (Administrative Focus) must have strong oral and written communication skills, including ability to make public presentations. They must be willing to take the lead or shift into a supporting role as needed. They must have the ability to work directly with the public in a professional manner over the phone, through email and in person. They must have experience working productively as a part of a small team, a strong knowledge of Microsoft Word, Excel, Outlook, Adobe Acrobatic and similar software applications. They must have knowledge of Wordpress or similar website software. They must have strong problem-solving skills, the ability to be proactive and possess a solution driven mindset. They must be able to assess a situation and provide solutions or resolutions. They must be able to work independently on multiple projects simultaneously and seek guidance when needed and have the ability to understand, follow and execute direct instructions provided by the department director and seek clarification when in doubt. They must have Exceptional organization and planning skills.

 

Education/Experience: Typically 4+ years related education and/or experience in an administrative of office environment. High school diploma or equivalent required; associate degree or higher preferred.

 

Company DescriptionAATCC is a textile association. This is an Office Administration related role. This is not a computer systems, IT or cybersecurity type role.Company DescriptionAATCC is a textile association. This is an Office Administration related role. This is not a computer systems, IT or cybersecurity type role.

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