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Wood Floor Manager

2 months ago

American Fork, United States Dynamond Building Services Full time
Job DescriptionJob Description


*** DON'T MISS A GREAT OPPORTUNITY TO JOIN A WONDERFUL TEAM, ENJOY GREAT BENEFITS AND A WONDERFUL WORK ENVIRONMENT ***

WOOD FLOOR MANAGER – DIVISION 2

JOB DESCRIPTION

ROLE AND RESPONSIBILITIES

The role of the Wood Floor Manager is to oversees the maintenance and restoration of wood flooring within the clients accounts of Dynamond Building Services, a janitorial and floor care company. Responsibilities include managing a team of technicians, developing and implementing cleaning and restoration procedures, ensuring high-quality service delivery, and maintaining client relationships. The role requires expertise in wood floor care, project management skills, budgeting, basic computer skills (MS Excel, MS Word, GMail, Google Drive, Emailing) and the ability to train and support staff effectively. Clients accounts are distributed across different states (notedly Utah, Montana, Idaho, Wyoming, Colorado, and New Mexico). The Wood Floor Manager position requires the skills the focus on providing the highest quality of service in our industry while creating a positive relationship with our great client. Another key role of the Wood Floor Manager is to create a loyal relationship with other Managers, Supervisors and other employees assigned to his area as well as with our clients’ facility managers and to show professionalism and efficiency in solving any issues presented. The Wood Floor Manager must lead by example and manage the employees under his responsibility while assisting them to follow the scope of work and to surpass our customers' expectations. The Wood Floor Manager will direct, instruct and train the teams under his responsibility in regards to their different tasks and duties, will resolve escalated issues, participate and conduct meetings on a regular basis, perform budgetary expense reviews and approvals and will report directly to the Assistant Director of Operations in his Division in regards to accounts issues, customer service, hiring, disciplining, firing and training needs, budgetary expenses and control, job safety and job specifications, etc. Hands on site training, management and supervision will be needed when required to ensure crews and middle Supervisors are performing their tasks to exactness.

Daily tasks include (but are not limited to):

1. Interacting with Company Operations Management, Administrative Personnel and assisting clients with Relationship Management;

2. Suggesting, when applicable, with relevant upsells to help prospective and existing clients obtain all service solutions available to them;

3. Preparing and submitting weekly operations reports to management and Administration office;

4. Assisting other team members as necessary;

5. Submitting Payroll reports and timely addressing employees timekeeping issues;

6. Finding, Hiring, Disciplining and Training Employees;

7. Responding to On-Call Emergencies as Needed.

Compensation Package:

Hours: Fulltime / Flexible schedule - some weekend work may be required. Travel is required.

Wages: Competitive (Company Bonus Program also apply)

Other Benefits (as described in the Job Offer Letter) include:

• Competitive Pay (Pago competitivo)
• Health Insurance (Medical, Dental and Vision) / Seguro de salud (médico, dental y de la vista)
• Paid Time Off (PTO
• Company Holidays + Floating Holidays
• Company Bonus
• Employee Referral Bonus Program (Programa de bonificación por recomendación de empleados)
• Company Vehicle
• Company Laptop
• Company Credit card for approved business expenses
• Phone stipend
• Training provided (Entrenamiento incluido)
• Employee Discounts - thousands of dollars available in discounts for services and products freely offered through our Employee Discounts Program provided through Lifemart (Descuentos para empleados - Miles de dólares disponibles en descuentos por servicios y productos ofrecidos gratuitamente a través de nuestro Programa de descuentos para empleados proporcionado a través de Lifemart)
• Diversity in the Workplace (Diversidad en el lugar de trabajo)
• Excellent Work Environment (Excelente Ambiente de Trabajo)
• Other company incentives as implemented (Otros incentivos de la empresa implementados)

Duties Include (but are not limited to):

Overseeing Wood Floor, Special Projects Crews, and Supervisors in Multiple Buildings; Assisting with the management of Inventory Levels and Supplies for accounts within the assigned region; Meeting with Clients and Facility Managers and performing Relationship Management; Performing assigned Quality Inspections; Training Employees, Supervisors and other Managers; Responding to On-Call Emergencies as Needed; Being Focused on Safety - helping to train employees on Safety topics, performing incident investigations and helping with Risk Management; Performing equipment maintenance; Performing Budgetary Management and Analysis; Timely fulfilling Reporting duties. Other duties as assigned.

Physical Demands: Employee is frequently required to stand, walk, bend and kneel down, use hands or fingers, reach with hands and arms, feel, talk and hear. May occasionally lift or move items of up to 30 pounds. Employee may be occasionally exposed to body fluids, fumes or airborne particles and toxic or caustic chemicals. Employee may be required at time to drive for long periods.

Spanish speaking is not required but it is a plus.

Notes:

· Dynamond Building Services will run background checking (including criminal) and DMV/Driver records checking as this is a position of trust with such employee dealing with company proprietary information and acting on behalf the company in different ways (including handling existing and potential customer data, relationship management, company contracts, etc).

· If you recently applied for the position, please, list at least four (4) employment references that include at least 1 former manager to whom you reported, one client (current or former one) and one subordinate (current or former - if applicable).

· Please, submit copies of Certificates and or Diplomas for verification of achieved educational degrees


· Dynamond reserves the right to update this Job Description at any time in order to reflect latest changes in the job function.

Company DescriptionWe are a professional company with a solid presence in the building service industry since 2006. We are currently present in over twenty (20) States and we have helped our customers to save hundreds of thousands of dollars per year without compromising the quality of the service we deliver. Our employees appreciate the flexibility of work hours, the training we provide, our great company culture with caring and focused management and, specially, our benefits package

Dynamond has served over six million square feet of retail stores and office buildings throughout the years on a daily basis. Our floor care and janitorial program system combined with our experience and responsibility makes us one of the best companies in the business. Our staff is fully trained and insured and we, and our employees, are proud in the service we provide with professionalism, respect, and great costumer service, which always result in the fulfillment of our promises and satisfaction to our clients.

We have been serving high end customers, among them: Trading Places International, MegaDiamond, FlowServe, Supra Naturals, Albertson’s, Safeway, Lucky Stores, Grand America Hotel, The Park Regency Hotel, CHC Clinics, Challenger Schools, PetSmart, Kmart, Reams, Ridley’s Family Market, Smith’s, and Fred Meyer among many others.Company DescriptionWe are a professional company with a solid presence in the building service industry since 2006. We are currently present in over twenty (20) States and we have helped our customers to save hundreds of thousands of dollars per year without compromising the quality of the service we deliver. Our employees appreciate the flexibility of work hours, the training we provide, our great company culture with caring and focused management and, specially, our benefits package \r
\r
Dynamond has served over six million square feet of retail stores and office buildings throughout the years on a daily basis. Our floor care and janitorial program system combined with our experience and responsibility makes us one of the best companies in the business. Our staff is fully trained and insured and we, and our employees, are proud in the service we provide with professionalism, respect, and great costumer service, which always result in the fulfillment of our promises and satisfaction to our clients.\r
\r
We have been serving high end customers, among them: Trading Places International, MegaDiamond, FlowServe, Supra Naturals, Albertson’s, Safeway, Lucky Stores, Grand America Hotel, The Park Regency Hotel, CHC Clinics, Challenger Schools, PetSmart, Kmart, Reams, Ridley’s Family Market, Smith’s, and Fred Meyer among many others.