Technician and Installer

3 weeks ago

Anaheim, United States VidOvation Corporation Full time
Job DescriptionJob Description

At VidOvation, we are 100% passionate about solving problems and making our customers happy We provide our prospective customers with a delightful and consultative experience. Our solutions help our customers grow their businesses by building a more human connection with their employees, fans, and customers.

VidOvation's client base includes broadcast and cable television, sports, production, pro-AV, corporate, security, government, and teleconferencing. We are a fast-growing company with expanding markets worldwide. There is room for growth and career advancement within VidOvation. If you want to help grow a fast-expanding and talented team in one of the most exciting industries, VidOvation may be the place for you.

VidOvation seeks an experienced Broadcast, Audiovisual, Information Technology, and Computer Technician and Installer to set up, install, configure, support, and maintain video transmission and distribution systems. An immediate opening for a technician with 2+ years' experience is available.

The primary objective of this role is to configure, set up, install, test, and support the VidOvation family of hardware and software products. This position requires Broadcast, Audiovisual, Information Technology, Computers, and Networking skills. Responsibilities include installing, setting up, testing, and supporting video and audio communications systems, including IPTV, video over IP, bonded cellular, wireless, and fiber optics. Some travel will be required for technical support and installations.

We are MOST interested in YOU if

  • Exceptional customer service skills
  • Strong IT and Networking Skills
  • Experience as a hands-on technician or installer
  • Support all Tier 1 cases
  • On-site visits to customers in the USA when needed
  • The position may require up to 25% travel per month

Qualifications

  • Technical degree or higher as a Computer Technician, Networking Administrator, Software Technician or Audiovisual Technician

Requirements

  • Experience in Professional Audiovisual & Broadcast
  • Experience in Online streaming (CDN)
  • Experience in telecommunication
  • Experience in a dynamic, fast-paced, hi-tech environment
  • Onsite-only position in Anaheim, CA. No remote or virtual working from home.

Advantages

  • At least 1-2 years of experience in technical support Tier 1-2
  • Excellent communication skills in English
  • Experience in the Audiovisual, Broadcast, IT, or Telecom
  • Cognitive and interpersonal skills
  • Strong technical and problem-solving skills
  • Strong communication skills and excellent team worker
  • Service-oriented approach
  • Practical thinking
  • Methodological
  • Process monitoring and Control
  • Organization and order, tying up loose ends
  • System Perspective
  • Availability to be on call during off-hours or to work in shifts during off-hours.
  • Ability to always respond positively when under pressure, multitask, and deal with conflicts

The type of business we are building

We work hard to ensure VidOvation is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. We also care deeply about upholding and staying true to our company values – Moving Video Forward with excellence in problem-solving, amazing service and support, passion and determination, team and family spirit, economy, creativity, open communications, and honesty.

We know the biggest investment we can make is to our employees, so we provide

  • A salary of $40K to $60K, depending on the potential impact on the business.
  • Vacation is 2 and 3 weeks for the first and second years, respectively.
  • A 401K retirement plan with employer matching of up to 4% of compensation. Eligible after one year of employment.
  • Access to medical benefits with partial company subsidy.

Please ask Human Resources for full details.

VidOvation Corporation is an equal opportunity employer.

Company DescriptionAt VidOvation, we are 100% passionate about solving problems and making our customers happy We are all about providing a delightful and consultative experience to our prospective customers. The solutions we are offering help our customers grow their businesses by building a more human connection with their employees, fans, and customers.

VidOvation's client base includes broadcast and cable television, sports, production, pro-AV, corporate, security, government, and teleconferencing. We are a fast-growing company with expanding markets worldwide. There is room for growth and career advancement within VidOvation. If you are looking to help grow a fast expanding and talented team, in one of the most exciting industries, VidOvation may the place for you.Company DescriptionAt VidOvation, we are 100% passionate about solving problems and making our customers happy We are all about providing a delightful and consultative experience to our prospective customers. The solutions we are offering help our customers grow their businesses by building a more human connection with their employees, fans, and customers.\r
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VidOvation's client base includes broadcast and cable television, sports, production, pro-AV, corporate, security, government, and teleconferencing. We are a fast-growing company with expanding markets worldwide. There is room for growth and career advancement within VidOvation. If you are looking to help grow a fast expanding and talented team, in one of the most exciting industries, VidOvation may the place for you.

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