Barista - Shift Supervisor

3 weeks ago

Austin, United States Teaspoon Full time
Job DescriptionJob Description

Are you as passionate about Tea and Boba as we are? At Teaspoon, we pride ourselves on using nothing but the freshest ingredients. We brew each cup to our customer’s specific tastes, always made with love. Join a family that cares about the team as much as our guests. Let's change the world together one Teaspoon at a time.

Located at the Shops of Arbor Walk (10515 N Mopac Expy, #215)

Company Culture:

● We are all about customer experience. We train our team to provide "Personable Caring" customer service experience

● Promote open communication among our team

● We try to have a fun time while working

● Our team loves milk tea

 

Key Responsibilities:

● Uphold Teaspoon operational standards

● Oversee store operations - Lead the opening and closing shifts

● Execute Deployment guidelines to prepare beverages and food as necessary to complete orders

● Uphold Customer Service: Make sure customers are satisfied with drink products and ensure barista provides friendly service

● Teach and Coach baristas to develop and grow operational capabilities

● Execute and drive store daily, weekly sales goals

● Use company tools to manage shift and uphold store cleanliness standards

● Adhere to Quality Control of products

● Control Food Cost and record food waste

● Inventory: organize and date (first in first out rule)

● Train new baristas and prepare them for Barista Certification

● Ensure honey boba is always cooking and stocked

● Ensure all tea bases are always stocked

● Making sure team members are taking breaks accordingly

● Update and support all new promotions and offers

● Manage daily cash deposits and cash handling process

 

Job Requirements:

● 18 years of age or older

● Can commit to working 4 shifts out of the week

● Demonstrate leadership skills

● Demonstrate clear communication skills

● Have professional and ethical working attitude and 2 or more years of working experience

● Possess a strong sense of teamwork and ability to influence team members

● Has integrity and takes initiative

● Outgoing and friendly personality

● Ability to multitask while paying special attention to detail

● Demonstrate sense of urgency and the ability to work well under pressure

● Strong communication skills, both orally and written

● Be willing to help store team as needed

 

Perks:

● Employee discounts

● Development opportunities

● Fun and friendly atmosphere

 

Please include your work schedule availability and how many hours/week you can work on your cover letter or resume.

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