Desktop Support

6 days ago

Danvers, United States Pan Asia Resources Full time
Job DescriptionJob Description

Desktop Support Specialist
Location: Danvers, MA
Contract role - Onsite

SKILLS NEEDED
 2+ years of progressive experience in the desktop environment.
 Advanced knowledge and understanding of Windows desktop operating systems.
 Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
 Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
 Ability to perform troubleshooting and analysis of PC hardware, PC operating systems
(Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with
expert level knowledge in at least one area of specialization.
 Ability to perform troubleshooting and analysis of Microsoft Office Suite of products
including versions 2007 and 2010.
 Intermediate knowledge and understanding of LAN environments
 Intermediate knowledge of communication protocols
 Intermediate knowledge of PC-to-Mainframe access.
 Intermediate knowledge of Data Center environments.
 Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
 Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
 A demonstrated ability to encourage and model positive cross-team partnerships.
 Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
 Audio Video setup and troubleshooting skills.
 Knowledge of printer Maintenance.

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