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Technical Writer

3 months ago

Rochester, United States Dox Electronics, Inc. Full time
Job DescriptionJob Description

Dox is seeking a Technical Writer who has strong writing, organizational, and communication skills. Dox is an IT and cyber security company that helps clients across industries secure their environments through IT support and consulting, security assessments, remediation services, and other digital support methods. No background in IT is required for this position, but the ideal candidate must be willing and eager to learn about the field throughout the course of performing their writing-based role responsibilities.

Our ideal candidate has:

1. A passion for writing (fictional, creative, personal...you name it)

2. Superior written and verbal communication skills, with a keen eye for detail

3. The ability to summarize complex, technical concepts into simple, digestible explanations

4. A stellar track record monitoring and meeting deadlines

5. High proficiency working with Microsoft products

6. A desire to learn something new every day

Role responsibilities will include:

· Performing topic-specific research, technical writing, and content editing

· Proofreading and editing to enhance the grammar and spelling accuracy of written content

· Working alongside engineers (technicians, security analysts, ethical hackers, etc.) to document concerns

· Creating written documentation of client issues, including supporting annotations and references (marked-up images, screenshots, etc.)

· Writing content that resonates with all audiences, no matter their level of expertise on the topic at hand

· Working primarily in Microsoft Word and Excel alongside Dox's other technical writers

Please do NOT apply if you:

· Have no interest in expanding your knowledge of the IT industry and the regulatory compliance guidelines Dox clients must follow

· Only write “for work” (…there’s a reason “passion for writing” is #1 on our list)

· Already know everything there is to know about technical writing

Company DescriptionSince 1982, Dox has been providing Cyber Security Consulting, Professional IT Support, and Security Assessments for organizations of all sizes across the United States. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep our clients’ focus on their business, not their technology.

At Dox, we believe you should love what you do and be passionate in your pursuits. Our employees dedicate themselves to fulfilling the needs of our clients and, in turn, the company invests thousands each year in training them so they can grow in their careers. We like to promote from within the company and offer room for upward mobility, career development, and infinite potential. We treat our employees like family and offer a supportive, exciting, and entertaining work environment.Company DescriptionSince 1982, Dox has been providing Cyber Security Consulting, Professional IT Support, and Security Assessments for organizations of all sizes across the United States. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep our clients’ focus on their business, not their technology.\r
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At Dox, we believe you should love what you do and be passionate in your pursuits. Our employees dedicate themselves to fulfilling the needs of our clients and, in turn, the company invests thousands each year in training them so they can grow in their careers. We like to promote from within the company and offer room for upward mobility, career development, and infinite potential. We treat our employees like family and offer a supportive, exciting, and entertaining work environment.