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Assistant Manager

2 months ago

Dallas, United States KPM Full time
Job DescriptionJob Description

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our Dallas, TX apartment complex

This is a full time position and compensation will range based on experience.

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities:

  • Collect all rent, late fees, and utility payments
  • Issue notices (3-day, lock out, etc.)
  • Prepare, file, and follow up on all eviction cases in a timely manner
  • Reduce delinquency by performing timely walk-throughs of units
  • Review lease expiration on a 90-day cycle and follow up with current residents on renewals
  • Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
  • Perform other duties assigned

Requirements:

  • High School Diploma or Equivalent required / College degree preferred
  • 3+ years of experience as an Assistant Manager on a multifamily property
  • Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
  • Experience with CAM or CAPS
  • Experience with OneSite / RealPage
  • Customer service experience
  • Excellent verbal and written communication skills
  • Must be able to communicate effectively with residents and team members
  • High sense of urgency, with the ability to meet deadlines
  • Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions:

  • Prolonged periods sitting, standing, and walking throughout the workday
  • Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
  • Must be able to type efficiently
  • Must be able to lift up to 15 pounds
  • Must be able to work indoors / outdoors or in extreme weather conditions
  • Must be able to work weekends and/or evenings on a rotating schedule