IT Help Desk

1 week ago


Cincinnati, United States Audit-Tel Inc Full time
Job DescriptionJob Description

Why Us?

Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.

We offer great starting salaries, retirement plans, health benefits, and bonuses.

Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

We have supported our troops throughout the years and love working with veterans.

IT Help Desk Technician

Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.

Skills and Qualifications

· Candidates should have previous experience working in Help Desk Support or IT Support.

· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges

· Have the ability to handle multiple projects simultaneously and under tight deadlines

· Strong communications skills to effectively communicate technical information to non-technical customers

· Experience in troubleshooting technical issues within telecommunications networks preferred

· Vendor Management skills

· Experience with ticketing systems

· Must be able to work in a fast paced environment with minimal supervision

· Must have outstanding customer service and teamwork skills

· Excellent written and verbal communications skills required

· Strong analytical ability

· After hours / On Call support is required

Salary

Career Level Required

Experienced (Non-Manager)

Experience Required

1 to 2 Years

Education Required

College preferred or High School

Job Type

Employee

Job Status

Full Time

Work Remotely

  • No

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental pay types:

  • Bonus pay

Powered by JazzHR

Od7daaCpX8


  • Front Desk Help

    1 week ago


    Cincinnati, United States Beechmont Racquet & Fitness Full time

    Job DescriptionJob DescriptionBeechmont Racquet & Fitness is a large tennis and fitness facility on the east side of Cincinnati. We are looking for someone who is professional, friendly, and reliable to work part time at our front desk. The position is similar to a "retail" environment because the club is open 7 days a week so we will need help some days,...


  • Cincinnati, United States ERP Suites Full time

    Core Tech Help Desk AdministratorAt ERP Suites, our focus is helping our customers realize IT’s potential. Our comprehensive ERP solutions enable them to streamline and scale their IT products and processes. And this leads directly to improved efficiency and increased margins. We are a proud Oracle Gold Partner and champion of proactive JD Edwards...

  • Front Desk Associate

    2 weeks ago


    Cincinnati, United States Crunch - Fitness Gurus Full time

    Job DescriptionJob DescriptionPosition Title: Front DeskReports to: ManagerCompensation: Minimum wageRequirements: Fluent in EnglishProficient reading and writing skillsComputer SkillsShift schedule:4:45a-11a/1p Mon-Fri6:45a-2p Sat-Sun4p/6p-12:30a Mon-Thurs2p-9:30p Sat-SunSpecial Skills: Strong customer service skillsResponsibilities: Membership Sales. Greet...


  • Cincinnati, United States Kent Morris Orthodontics Full time

    Job DescriptionJob DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system. 


  • Cincinnati, United States Kent Morris Orthodontics Full time

    Job DescriptionJob DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.


  • Cincinnati, United States Cincinnati Police Federal Credit Union Full time

    Job DescriptionJob DescriptionSeeking Individuals with:Strong multi-tasking and problem-solving capabilitiesAttention to detailFriendly, helpful demeanorDesire to continuously learn and growSolid skills/knowledge in Microsoft 365 applications Strong written and verbal communication skillsPrevious bank/credit union experience preferredStrong multi-tasking and...

  • ETL Developer

    2 weeks ago


    Cincinnati, United States Qual IT Resources Full time

    ETL DeveloperAs a member of the Business Intelligence team, the ETL Developer is responsible for managing the design, development, implementation, management and support of critical enterprise Business Intelligence reporting processes and environments. The ETL Developer will use their knowledge of data warehousing and architecture to develop ETL solutions...

  • Software Quality Engineer- iOS Level 3

    Found in: Appcast US C2 - 22 hours ago


    Cincinnati, United States Qual IT Resources Full time

    #10489- Software Quality Engineer for iOS Level 3 Design, develop, and maintain native iOS automation tests that drive key functionalities within our Ecommerce App. This can include:• Navigation and informational features that guide and inform our customers.• User interfaces that empower customers to seamlessly select their grocery preferences (delivery...

  • ETL Developer

    Found in: Appcast US C2 - 2 weeks ago


    Cincinnati, United States Qual IT Resources Full time

    ETL DeveloperAs a member of the Business Intelligence team, the ETL Developer is responsible for managing the design, development, implementation, management and support of critical enterprise Business Intelligence reporting processes and environments. The ETL Developer will use their knowledge of data warehousing and architecture to develop ETL solutions...


  • Cincinnati, United States Qual IT Resources Full time

    #10489- Software Quality Engineer for iOS Level 3 Design, develop, and maintain native iOS automation tests that drive key functionalities within our Ecommerce App. This can include:• Navigation and informational features that guide and inform our customers.• User interfaces that empower customers to seamlessly select their grocery preferences (delivery...

  • Software Quality Engineer- iOS Level 3

    Found in: Appcast Linkedin GBL C2 - 17 hours ago


    Cincinnati, United States Qual IT Resources Full time

    #10489- Software Quality Engineer for iOS Level 3 Design, develop, and maintain native iOS automation tests that drive key functionalities within our Ecommerce App. This can include:• Navigation and informational features that guide and inform our customers.• User interfaces that empower customers to seamlessly select their grocery preferences (delivery...

  • ETL Developer

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Cincinnati, United States Qual IT Resources Full time

    ETL DeveloperAs a member of the Business Intelligence team, the ETL Developer is responsible for managing the design, development, implementation, management and support of critical enterprise Business Intelligence reporting processes and environments. The ETL Developer will use their knowledge of data warehousing and architecture to develop ETL solutions...


  • Cincinnati, United States Clout Promotions Full time

    Job DescriptionJob DescriptionCustomer Support SpecialistWe are seeking a Customer Support Specialist to join our growing marketing team in Cincinnati, OH. In this role, you will be the first point of contact for our clients and provide excellent customer service and technical support.Responsibilities:Field incoming calls, emails, and chat messages from...

  • Office 365 Engineer

    Found in: Appcast US C2 - 22 hours ago


    Cincinnati, United States Smart IT Frame LLC Full time

    Responsibilities:Migration Planning and Execution:Assess the current Google Workspace environment and develop migration strategy to Office 365.Coordinate with stakeholders to understand requirements and priorities for migration.Plan and execute the migration process, including data transfer, user provisioning, and testing.Troubleshoot and resolve any issues...

  • Office 365 Engineer

    Found in: Appcast Linkedin GBL C2 - 17 hours ago


    Cincinnati, United States Smart IT Frame LLC Full time

    Responsibilities:Migration Planning and Execution:Assess the current Google Workspace environment and develop migration strategy to Office 365.Coordinate with stakeholders to understand requirements and priorities for migration.Plan and execute the migration process, including data transfer, user provisioning, and testing.Troubleshoot and resolve any issues...

  • Office 365 Engineer

    Found in: Appcast US C2 - 22 hours ago


    Cincinnati, United States Smart IT Frame LLC Full time

    Job Title: Microsoft Office 365 EngineerLocation: Cincinnati, OH (Hybrid)Work Type: Contract (C2C)Job Description:-Experience in Google workspace to O365 migration Overview: We are seeking an experienced Office 365 Engineer to join our team. The ideal candidate will have a strong background in Office 365 administration, particularly in migration from Google...


  • Cincinnati, United States Smart IT Frame LLC Full time

    Job Title: Microsoft Office 365 EngineerLocation: Cincinnati, OH (Hybrid)Work Type: Contract (C2C)Job Description:-Experience in Google workspace to O365 migration Overview: We are seeking an experienced Office 365 Engineer to join our team. The ideal candidate will have a strong background in Office 365 administration, particularly in migration from Google...

  • Office 365 Engineer

    Found in: Appcast Linkedin GBL C2 - 17 hours ago


    Cincinnati, United States Smart IT Frame LLC Full time

    Job Title: Microsoft Office 365 EngineerLocation: Cincinnati, OH (Hybrid)Work Type: Contract (C2C)Job Description:-Experience in Google workspace to O365 migration Overview: We are seeking an experienced Office 365 Engineer to join our team. The ideal candidate will have a strong background in Office 365 administration, particularly in migration from Google...


  • Cincinnati, United States STEM Talent Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a skilled Technical Support Specialist with experience in electro-mechanical and/or electronic technician roles. In this position, you will provide essential telephone support for electronic equipment. Troubleshooting expertise is paramount, and while a degree is not required, practical experience in...


  • Cincinnati, United States Rumpke of Ohio, Inc. Full time

    Job DescriptionJob DescriptionAs a member of the IT team, the Infrastructure Manager provides leadership and technology vision in the support, development, and implementation of information technology. The Infrastructure Manager is responsible for managing, administering, monitoring, and supporting the infrastructure related components and environments...