Admin Clerk/ Dispatcher CSR

1 week ago

Franklin Park, United States Innovated Staffing Full time
Job DescriptionJob Description

Our customer located in Franklin Park IL is seeking Office Admin/Dispatchers Bilingual, 1st shift, pay rate of $19.00 per hour. This is a temp to hire position.

Schedules: 1st shift Sunday thru Thursday (9 am-5 pm)

Requirements and Skills:

  • Must be able to pass E-Verify, Background check and drug test (Interview – Resume), Bilingual Preferred
  • Experience as an office administrator or relevant role
  • Excellent customer service and client relationships
  • Outstanding communication, interpersonal abilities, and multitasking abilities
  • Excellent organizational and leadership skills Knowledge of MS Excel, Word, Power Point
  • Proven Experience as a dispatcher
  • Fast typing with experience in data entry
  • Must be flexible to work weekends and Over Time if needed
  • Clerical experience, data entry, office admin, dispatcher experience

Job Description:

  • Managing phone calls and correspondence (emails, letters, packages, etc)
  • coordinate office activities and operations to secure efficiency and compliance to company rules
  • Submit timely reports and assist where needed
  • Ability to work in a fast-paced environment.
  • Keep organization and managing skills
  • Communicating and emailing Customers to provide with details in deliveries.
  • Monitor, manage driver’s schedules and check routes for fleets of trucks.
  • Good collaboration and time management skills
  • Quick critical thinking and problem-solving abilities.
  • Interacting with Customers to address their concerns, responding their questions and complaints
  • Receive and dispatch orders for products and deliveries
  • Enter data in computer system and maintain logs and records of calls, activities and other information
  • Prioritize calls according to urgency and importance
  • Assign crews, vehicles or other units to appropriate locations
  • Monitor route status on field units to coordinate and prioritize their schedules
  • provide information about orders, traffic, obstacles and requirements

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