Assistant General Manager

2 weeks ago

Indianapolis, United States The Bulldog Full time
Job DescriptionJob Description

About Us: Join the team at The Bulldog, a vibrant and exciting destination for sports enthusiasts and food lovers alike. Located in the heart of Meridian Kessler, our establishment offers a dynamic atmosphere, delicious food, and an extensive selection of beer, liquor, cocktails and wine making it the ultimate destination for game day excitement and casual dining.

Role Overview: As the Assistant General Manager, you will play a key role in assisting the General Manager in the day-to-day operations of the sports bar. You will ensure exceptional guest experiences, oversee staff performance, and contribute to the overall success and profitability of the establishment.

Responsibilities:

  1. Operational Management:

    • Assist the General Manager in managing all aspects of daily operations, including staffing, inventory management, and facility maintenance.
    • Ensure compliance with health and safety regulations, cleanliness standards, and licensing requirements.
    • Oversee the execution of opening and closing procedures, cash handling, and POS system management.
    • Ordering of Supplies for front of house operations including beer, wine, liquor, and paper products
    • Assist in managing to-go orders and process

  2. Staff Supervision and Training:

    • Supervise and motivate staff members to deliver excellent customer service and maintain a positive work environment.
    • Conduct training sessions for new hires and provide ongoing coaching and development opportunities for existing staff.
    • Schedule and coordinate staff shifts, ensuring appropriate coverage during peak business hours and special events.

  3. Guest Relations:

    • Interact with guests to ensure satisfaction, address concerns, and resolve any issues promptly and courteously.
    • Monitor guest feedback and implement improvements to enhance the overall guest experience.
    • Foster a welcoming and inclusive atmosphere that reflects the spirit of camaraderie and community associated with sports culture.

  4. Financial Management:

    • Assist in developing and implementing strategies to optimize revenue generation and cost control.
    • Monitor sales performance, analyze financial reports, and identify opportunities for profitability enhancement.
    • Collaborate with the General Manager to create and execute marketing initiatives, promotions, and events to drive business growth.

Qualifications:

  • Previous experience in a leadership role within the hospitality industry, preferably in a sports bar or similar establishment.
  • Strong knowledge of food and beverage operations, including inventory management, cost control, and menu development.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
  • Proficiency in computer applications such as MS Office and POS systems.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Perks and Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunities for career advancement and professional development.
  • Staff discounts on food and beverages.
  • Dynamic and energetic work environment with a supportive team culture.

Join us at The Bulldog and be part of an exciting journey in the world of sports and hospitality If you're passionate about delivering exceptional experiences and thrive in a dynamic environment, we want to hear from you. Apply now to join our team as Assistant General Manager and help us elevate the game day experience for our guests.

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