Telecom Analyst

2 weeks ago


Rockville, United States TeleBright Software Corporation Full time
Job DescriptionJob Description

We are seeking an experienced analyst of Telecom/IT services on a Part-Time basis.

The Analyst audits telecom/IT services’ vendor-billed amounts against tariffs and client contracts to identify discrepancies, evaluates the merits of refund claims, initiates billing disputes, defends the claims and obtains refunds from the vendors.

The Analyst also compares a client’s service costs to industry benchmark and identifies savings opportunities for the client. Once client approves the pursuit of the opportunity, the Analyst administers a Request for Proposals (RFP) process, negotiates with the vendors, and implements the lower-cost solution.

This position REQUIRES minimum 3 years’ experience in auditing phone bills for advanced voice and data services. We expect you to demonstrate prior experience in identifying billing errors and achieving refunds from vendors.

Required Skills and Activities:

  • Detailed knowledge of telecom services and their billing structures & vendor practices.
  • Keen understanding of telecom contracts, tariffs and how to interpret the billed amounts.
  • Knowledge of the how data network circuits are configured and priced.
  • Manage negotiations at the billing rep, manager, or executive level.

Needed Qualifications:

  • 3 to 5 years in telecom/IT industry business office with excellent understanding of wireline and wireless services for enterprises.
  • Knowledge of RFP administration & billing disputes management processes
  • A tract record of success reflected in achieving refunds from vendors.
  • Excellent skills for writing, presenting and communicating dispute rationale.

Compensation will be based on your qualifications and experience.

Relocation will not be funded.

Only individual candidates should respond. NO agencies.

Company DescriptionTeleBright offers telecom and utilities expense management software and related services to business and government. Our software capabilities include, asset management, invoice management, contract compliance analysis, payments & disputes management, and procurement portal for landline and wireless telecom services.Company DescriptionTeleBright offers telecom and utilities expense management software and related services to business and government. Our software capabilities include, asset management, invoice management, contract compliance analysis, payments & disputes management, and procurement portal for landline and wireless telecom services.