Customer Care Specialist

3 weeks ago


Kennesaw, United States Paramount Staffing LLC Full time
Job DescriptionJob DescriptionAre you an experienced customer service professional looking to dive into your next opportunity? Paramount is seeking an experienced Customer Service Specialist to provide top-notch support to our valued clients. If you’re passionate about delivering exceptional service, resolving issues, and building positive relationships, we want to talk to you

About Our Client: They are leaders in hospitality known for providing quality and exceptional customer support. They’re looking for self-driven individuals to join their team.

Position Overview: As a Customer Service Specialist your goal is going to be to provide quality service to our established customers.

Pay: $16-$18hr. (DOE)

Location: Kennesaw, GA

Shifts:
  • Mon-Fri 10AM-7PM
  • Mon-Fri 11AM -8PM

Key Responsibilities:
  • Answer inbound calls daily, addressing customer inquiries and processing orders.
  • Respond to internal and external emails promptly and effectively.
  • Provide timely updates on order tracking to enhance customer experience.
  • Manage product returns, ensuring a smooth and customer-friendly process.
  • Report and document damaged products, initiating necessary protocols.
  • Maintain organized records to facilitate efficient operational processes.

Qualifications:
  • High school diploma or equivalent
  • Minimum 1 to 3 years’ experience in customer service, or related transferable skills
  • Customer centric and Internet savvy
  • Strong MS Office skills


#CORP



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