Apartment Manager

2 weeks ago

Bellevue, United States Pacific Management Inc. Full time
Job DescriptionJob Description

Property Manager - Council Bluffs, IA

Responsible for the day to day property operations, overseeing and enhancing the value of the property.

Core Job Functions:
Financial

  • Demonstrates the ability to understand financial goals and operate property in owner’s best interest.
  • Maintains accurate records of all property transactions and submits them on a timely basis (i.e. rent rolls, delinquency reports, move ins-move outs, etc)
  • Prepares annual budget using the appropriate software and executes operating plan as budgeted.
  • Ensures that all rents, HAP monthly, and late fees/check charges are collected, posted, and deposited in a timely manner.
  • Generates necessary legal action and documents and processes them in accordance with State and Company guidelines.
  • Identifies the need for contract work, solicits bids, and keeps in constant communication with the vendor concerning scheduling, billing, certificates of insurance, and follow up inspection of the work.
  • Orders supplies and establishes systems to prevent theft or misuse of the property supplies and materials.
  • Ensures that A/P invoices are properly coded and submitted to the corporate office for payment.
  • Uses petty cash appropriately, provides an accurate accounting of it, and ensures that it is replenished.
  • Processes security deposits in a timely manner.
  • Completes and submits reserve withdrawal requests as required.
  • Accepts fiduciary responsibility for property assets.

Leasing

  • Ensures property is rented to its fullest capacity
  • Utilizes marketing strategies to secure prospective residents and ensures the continuing occupancy of the property.
  • Performs regular comparability studies to know the market and establishes marketing goals
  • Continually monitors and analyzes traffic logs, conversion ratios, renewal information, marketing data, etc to be able to give up-to-date and proper information when requested by others.
  • Conducts tours and pre-qualifications and assists prospective residents in the selection of an apartment and completion of an application.
  • Approves and signs all leases.
  • Represents the company in a professional manner at all times.

Administrative

  • Ensures that lease files are complete and the completion of leases is being executed properly.
  • Ensures all administrative paperwork is accurate, complete, and submitted on a timely basis.
  • Ensures current resident files are properly maintained.
  • Enforces Fair Housing laws and complies with HUD regulations, federal, state, and local statutes.
  • Submits the HAP voucher, 50059’s and TIC’s, the monthly Affordable Gross Potential Rent report, and the monthly security deposit summary.

Resident Relations

  • Deals with resident concerns and requests on a timely basis to ensure resident satisfaction.
  • Develops and/or implements resident retention programs (i.e. resident functions, special promotions, monthly newsletter)
  • Consistently implements the policies of the property.

Human Resources

  • Hires, trains, motivates, and supervises all staff. This includes new employee orientation, ongoing formal and informal performance evaluation, review and approval of timesheets, and instructing and advising staff of procedures and guidelines.
  • Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentation.
  • Plans weekly/daily office staff schedules and assignments.
  • Tracks maintenance staff work including scheduling and follow up.
  • Schedules a preventative maintenance program.
  • Provides support to staff to encourage team work and lead by example.

Maintenance

  • Maintains property appearance and ensures repairs are noted and completed on a timely basis.
  • Tours and inspects the property regularly.
  • Maintains inventory control of all units, enforcing turnover standards for cleanliness and timeliness.
  • Schedules redecorating for units if needed.
  • Ensures that all work orders are recorded and communicated to the proper maintenance staff.

Safety

  • Learns and ensures compliance with all company, local, state, and federal safety rules.
  • Ensures that unsafe conditions are corrected in a timely manner.
  • Provides timely and periodic information about property operations.
  • Certifies the performance of the Annual Decent, Safe, and Sanitary unit inspections.
  • Other duties as assigned.

Knowledge, Skills, and Abilities -

Education:

  • BA/BS in Business or related field
  • Must have or obtain a Leasing License from the State of Illinois Department of Financial and Professional Regulation within
  • 120 days of accepting the position and keep it current.

Experience:

  • 3-5 or more years experience in multi-family property management, including direct supervision of others
  • Proven marketing and leasing experience
  • Experience with affordable housing, Low-Income Tax Credit, and Section 8 preferred

Skills:

  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Proficiency in Yardi preferred
  • Excellent customer service skills
  • Ability to perform in a busy, changing, multi-tasking work environment
  • Detail oriented, mathematical/analytical skills and time management efficiency
  • Communication, decision making and information gathering skills, and ability to work independently

**PLEASE APPLY TO BE CONSIDERED**

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