Customer Service B2B Sales Associate
2 weeks ago
We are seeking to hire a full-time Customer Service B2B Sales Associate.
A DAY IN THE LIFE OF A CUSTOMER SERVICE B2B SALES ASSOCIATE:
As a Customer Service B2B Sales Associate, you are the primary contact for our clients. You start each day excited to establish new relationships while continuing to nurture existing ones. By meeting with our clients, you are able to build excellent rapport and more effectively educate them about our products and services. Your excellent communication skills are an essential part of your success, as you complete product presentations and give price quotes. To complete sales, you collect and enter order information all while providing superior customer service. You will meet with local business owners to present and close sales.
Our mission is to create new markets and revenue streams for our clients. We focus on a national level to expanding clients into new markets to create new revenue streams for years decades to come. We look at our clients as partners, not customers.
Responsibilities and Duties:
- Greet customers in a courteous, friendly, and professional manner using company procedures
- Complete sales with local business owners through prospecting
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of needs
- Meet customer requirements by providing personalized solutions
- Confirm customer understanding of the solution and provide additional customer education as needed
About You:
You are organized and manage your time effectively in order to regularly achieve individual and team goals. You feel good about playing an important role in the success of a growing company with a solid reputation.
- Knowledge of basic computer operations
- Courteous with strong customer service orientation
- Dependable with proficient attention to detail
- Good listening and responding skills
- Must be flexible with the ability to adapt to changes quickly and think conceptually
- Solid problem-solving skills
- Must be willing to take the initiative