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Customer Service Representative

2 months ago

Fullerton, United States Experiential Group Full time
Job DescriptionJob Description

When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team that values integrity, flexibility, loyalty, compassion and dedication, we want to meet you 

Entry Level Customer Service Representative Responsibilities: 

  • The Entry Level Customer Service Representative will verify confidential customer information and qualify potential customers
  • Maintain and update customer information accurately and in a timely manner 
  • Pay close attention to detail and actively listen to customer concerns to find the best possible solution 
  • Meet consumers directly and interact in a pleasant, positive, and professional manner at all times 
  • Execute events and coordinate with fellow team members on daily and weekly sales goals 
  • Collaborate with other Entry Level Customer Service Representatives, Enrollment Specialist, Sales Managers, and Marketing team members to come up with creative solutions to further educate community members on the benefits of our program 
  • Stay updated on new products, service, and benefits we can offer potential new members 


Entry Level Customer Service Representative Job Qualifications: 

  • High School diploma or equivalent required
  • 0-2 years of experience as a Customer Service Representative, Sales Associate, Volunteering or other related field 
  • Passionate about making a difference and interacting with the community 
  • Team oriented with the ability to problem solve independently
  • Driven to further one's career and make an impact 


We Offer Our Entry Level Customer Service Representative: 

  • Team building activities 
  • Company funded trips and holiday parties 
  • Holiday closures 
  • Bonuses and incentives 
  • Volunteering and giving back to the community


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