Investment Services Sales Assistant

1 month ago

Palo Alto, United States Stanford Federal Credit Union Full time
Job DescriptionJob Description

Investment Services Sales Assistant Opportunity at Stanford Federal Credit Union

*Please note this is a hybrid in office role *

We’re on a mission to improve financial lives If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we need you on our team Members really do come first at Stanford FCU because we’re non-profit and owned by our members. Our members work for Stanford University and some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry.

Stanford FCU is a $4 billion company with a global reach—88,000 members in 90 countries and growing Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives

The Investment Services Sales Assistant provides high level administrative and operational support to 3 Financial Advisors and the investment services program overall.

Who YOU are:

  • Bachelor’s degree or equivalent experience required.
  • 3-5 + years of experience (Financial Services experience preferred)
  • Demonstrated basic knowledge of the securities industry with a minimum qualification of having passed the Securities Industry Essentials (SIE) Exam.
  • Series 7 and Series 63 licenses preferred but not required.
  • Proficient in Word, Excel, Outlook, PowerPoint, and CRM software
  • Positive, customer focused attitude and demeanor with a desire to provide outstanding service.
  • Understanding of basic data processing system concepts, which include a conceptual grasp of systems, hardware, and electronic funds transfer (EFT) technology.
  • Knowledge of financial industry fundamentals, which include an understanding of the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA)
  • Knowledge of SFIS/LPL rules, products, services, regulations, procedures, philosophies, techniques, practices, and its interrelated functions.

What YOU’LL do:

  • Communicate daily directly with advisors, clients, prospects, and vendors.
  • Process new client paperwork in coordination with client services team, and assist with new account openings, transfers, and transactions with firm custodian(s).
  • Complete monthly reports as requested by Advisors or Management.
  • Maintain client records in CRM database, including documentation of phone calls and conversations with clients. Communicate confidential client information professionally and discreetly.
  • Assist financial advisors with scheduling of appointments, which are a result of emails, phone inquiries, or regular reviews of current clients.
  • Perform specific and delegated duties, as assigned by advisors and management.
  • Provide continuity of activities for the financial advisors, in their absence.
  • Coordinate activities with the Marketing Department of the credit union to assure prompt, efficient operations between organizations, as necessary.
  • Maintain all internal policies, procedures, and client files in strict confidence.

Some of our benefits for YOU:

  • 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents.
  • Employer 401(k) matching up to 5% plus additional annual discretionary contributions
  • Education reimbursement up to $5,200/year
  • Up to $500 per year in health/fitness benefits
  • Employee recognition program with cash incentives
  • Commute benefits up to $900 per year.
  • Paid Sick Time accrues at two weeks per year.
  • Paid Vacation Time accrues at three weeks per year.
  • Paid Federal banking holidays (approximately 10 per year)
  • Ongoing training and education, seminars, and conferences
  • Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
  • Waived fees and deposit bonuses on Stanford FCU accounts
  • Flex health/transit plan availability
  • Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources.

Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

If you are ready for this awesome opportunity (or know somebody who is) please contact us today

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions.

Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.

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